REI: When providing the info to write the review...
GetHuman用户~Outraged Customer来自novembre 15, 2017的REI条客户评论
~Outraged Customer案的背景
GetHuman：~Outraged Customer-您能告诉我们其他REI个客户何时提起诉讼吗？
~Outraged Customer：Yes I can。在novembre 7上是middle of the night。
GetHuman：您是否接触到REI，如果可以，怎么做？
~Outraged Customer：我使用了我在GetHuman REI客户电话号码页面上找到的800-426-4840号码：REI客户服务电话号码 GetHuman：这些常见的REI客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Outraged Customer 常见 REI 问题的列表）
~Outraged Customer：“ Change order”是我尝试使用to call的原因。
~Outraged Customer对REI客户服务的评价
GetHuman：那么，您如何总结GetHuman的REI客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Outraged Customer：When providing the info to write the review... under "quality of communication" it should be "how well were you understood?" I understood just fine just didn't agree! Anyway, * days ago I visited REI to buy the necessary supplies for my trip to South Africa and spend about $***. A few days later (maybe *), I got a coupon in the mail for **% off one, regular priced item, that members could take advantage of. I went back to the store to get an adjustment and was told that they don't do price adjustments because of coupons! Seriously, even though I purchased the item only * days earlier? CHRIS (at the Olympia, WA location) was very negative with an attitude, and his tone was unacceptable! Only after I said that I will then return the item and buy it again, he said he would make an exception this one time! Unbelievable!
GetHuman：让我们量化一下您与REI联系的经验。在1到5的范围内，如何轻松解决REI问题？
~Outraged Customer：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Outraged Customer：在沟通方面，我会给他们五分之三的one。
GetHuman：REI快速有效地解决问题的能力又如何呢？
~Outraged Customer：为此，我要说出五分之二的one。
GetHuman：最后-对其他REI客户有何建议？
~Outraged Customer：在一天中的早些时候或深夜给他们打电话。不要忘记REI可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Outraged Customer在novembre 7, 2017发生的REI客户服务问题中得到了一些有用的反馈和措辞。