Progress Energy (NC & SC): I moved into a Progress Energy service area Feb...

GetHuman用户~Kat8642779来自November 4, 2017的Progress Energy (NC & SC)条客户评论

~Kat8642779案的背景

GetHuman:~Kat8642779-您能告诉我们其他Progress Energy (NC & SC)个客户何时提起诉讼吗?
~Kat8642779:Yup。在November 1上是morning。
GetHuman:您是否接触到Progress Energy (NC & SC),如果可以,怎么做?
~Kat8642779:我使用了我在GetHuman Progress Energy (NC & SC)客户电话号码页面上找到的800-452-2777号码:Progress Energy (NC & SC)客户服务电话号码
GetHuman:这些常见的Progress Energy (NC & SC)客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Kat8642779 常见 Progress Energy (NC & SC) 问题的列表)
~Kat8642779:“ Cancel service”是我尝试使用to call的原因。

~Kat8642779对Progress Energy (NC & SC)客户服务的评价

GetHuman:那么,您如何总结GetHuman的Progress Energy (NC & SC)客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Kat8642779:I moved into a Progress Energy service area Feb **th, **** and paid almost $*** to have my service activated. Having issues receiving mail, I didn't get my next bill until April *nd (Saturday). I called today (Monday April *th) to ask them to accept my full payment on my next payday (Apr **th) because I had already used my previous pay on rent. They refused to accept it saying that they couldn't grant extensions until I had been a customer for * months. The lady offered to give me a number to call for assistance getting the bill paid. After waiting a few more minutes, she came back on the line and said "I'm sorry. Our system is down. I can't give you a number right now but you can call us back later." My bill is due tomorrow and I have to find a way to get a loan to pay it now so my family can continue to have electricity. This is a horrible company and next time I move, I will be sure to check the ratings and service on the companies in that area and avoid Progress Energy at all costs
GetHuman:让我们量化一下您与Progress Energy (NC & SC)联系的经验。在1到5的范围内,如何轻松解决Progress Energy (NC & SC)问题?
~Kat8642779:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Kat8642779:在沟通方面,我会给他们五分之三的three。
GetHuman:Progress Energy (NC & SC)快速有效地解决问题的能力又如何呢?
~Kat8642779:为此,我要说出五分之二的four。
GetHuman:最后-对其他Progress Energy (NC & SC)客户有何建议?
~Kat8642779:在一天中的早些时候或深夜给他们打电话。不要忘记Progress Energy (NC & SC)可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Kat8642779在November 1, 2017发生的Progress Energy (NC & SC)客户服务问题中得到了一些有用的反馈和措辞。

Progress Energy (NC & SC)

2.47 of 5 stars | 3条评论

~Kat8642779的Progress Energy (NC & SC)评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
4 5星
整体客户服务评分
3 5星

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