Progress Energy (NC & SC): Progress online log-in suddenly stopped working...
GetHuman用户~dissatisfied customer来自November 21st, 2017的Progress Energy (NC & SC)条客户评论
~dissatisfied customer案的背景
GetHuman:~dissatisfied customer-您能告诉我们其他Progress Energy (NC & SC)个客户何时提起诉讼吗?
~dissatisfied customer:Sure。在November 13th上是late at night。
GetHuman:您是否接触到Progress Energy (NC & SC),如果可以,怎么做?
GetHuman:这些常见的Progress Energy (NC & SC)客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~dissatisfied customer 常见 Progress Energy (NC & SC) 问题的列表)
~dissatisfied customer:“ Lower my bill”是我尝试使用to call的原因。
~dissatisfied customer对Progress Energy (NC & SC)客户服务的评价
GetHuman:那么,您如何总结GetHuman的Progress Energy (NC & SC)客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~dissatisfied customer:Progress online log-in suddenly stopped working. Said it was 'sporadic problems' for over * weeks. Claimed fixed. However log in's will no longer work unless you use Internet Explorer. Duke did not inform online customers via email, notice on longin on server, or message on phone recording. Had to hold over ** min to find out and another ** on phone to solve. They have no idea when issue will be resolved, or if it will be.
GetHuman:让我们量化一下您与Progress Energy (NC & SC)联系的经验。在1到5的范围内,如何轻松解决Progress Energy (NC & SC)问题?
~dissatisfied customer:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~dissatisfied customer:在沟通方面,我会给他们五分之三的four。
GetHuman:Progress Energy (NC & SC)快速有效地解决问题的能力又如何呢?
~dissatisfied customer:为此,我要说出五分之二的one。
GetHuman:最后-对其他Progress Energy (NC & SC)客户有何建议?
~dissatisfied customer:在一天中的早些时候或深夜给他们打电话。不要忘记Progress Energy (NC & SC)可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~dissatisfied customer在November 13th, 2017发生的Progress Energy (NC & SC)客户服务问题中得到了一些有用的反馈和措辞。