Partsgeek.com: I ordered a part & it was wrong. Called & waite...
GetHuman用户~Coach Mike来自noviembre 23º, 2017的Partsgeek.com条客户评论
~Coach Mike案的背景
GetHuman:~Coach Mike-您能告诉我们其他Partsgeek.com个客户何时提起诉讼吗?
~Coach Mike:Yeah。在noviembre 21º上是morning。
GetHuman:您是否接触到Partsgeek.com,如果可以,怎么做?
GetHuman:这些常见的Partsgeek.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Coach Mike 常见 Partsgeek.com 问题的列表)
~Coach Mike:“ Find a Part”是我尝试使用to call的原因。
~Coach Mike对Partsgeek.com客户服务的评价
GetHuman:那么,您如何总结GetHuman的Partsgeek.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Coach Mike:I ordered a part & it was wrong. Called & waited ** mins., called back & waited ** mins., etc. No RMA, no response, nothing & now, no credit or refund, No RMA still, & cannot communicate with them. Are these guys for real? The Customer Service title & meaning should be removed from their web site & their vocabulary. This has got to be the absolute WORST customer service on the face of the planet. The least they could (should) do is receive the call & put it in some kind of "rotation" where an actual person calls back within ** to ** hours & literally helps the customer - wow - what a novel thought, huh?
GetHuman:让我们量化一下您与Partsgeek.com联系的经验。在1到5的范围内,如何轻松解决Partsgeek.com问题?
~Coach Mike:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Coach Mike:在沟通方面,我会给他们五分之三的one。
GetHuman:Partsgeek.com快速有效地解决问题的能力又如何呢?
~Coach Mike:为此,我要说出五分之二的one。
GetHuman:最后-对其他Partsgeek.com客户有何建议?
~Coach Mike:在一天中的早些时候或深夜给他们打电话。不要忘记Partsgeek.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Coach Mike在noviembre 21º, 2017发生的Partsgeek.com客户服务问题中得到了一些有用的反馈和措辞。