PPL Electric Utilities: quality of communication and service at * is gi...
GetHuman用户~hippogrin来自noviembre 6º, 2017的PPL Electric Utilities条客户评论
~hippogrin案的背景
GetHuman：~hippogrin-您能告诉我们其他PPL Electric Utilities个客户何时提起诉讼吗？
~hippogrin：Yeah。在noviembre 5º上是morning。
GetHuman：您是否接触到PPL Electric Utilities，如果可以，怎么做？
GetHuman：这些常见的PPL Electric Utilities客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~hippogrin 常见 PPL Electric Utilities 问题的列表）
~hippogrin：“ Lower my bill”是我尝试使用to call的原因。
~hippogrin对PPL Electric Utilities客户服务的评价
GetHuman：那么，您如何总结GetHuman的PPL Electric Utilities客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~hippogrin：quality of communication and service at * is giving PPL way too much credit they deserve! *Their customer service is beyond the worst - it is unbelievable! I have both good and bad experiences with customer service and service in general, but PPL is topping my "wost" list. During the hurricane Irene we have been without the power for * days (and counting), but there is no way to talk to a live person at PPL there, all you get is automated messages extending our time without such life necessities as water daily!And there is no one at PPL who can own up to their failure to their customers!With that along, the option to make a payment is still available. I bet they'll still shut your service off i f payment is not sent in time, despite their " high call volume" due to hurricane!
GetHuman：让我们量化一下您与PPL Electric Utilities联系的经验。在1到5的范围内，如何轻松解决PPL Electric Utilities问题？
~hippogrin：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~hippogrin：在沟通方面，我会给他们五分之三的one。
GetHuman：PPL Electric Utilities快速有效地解决问题的能力又如何呢？
~hippogrin：为此，我要说出五分之二的one。
GetHuman：最后-对其他PPL Electric Utilities客户有何建议？
~hippogrin：在一天中的早些时候或深夜给他们打电话。不要忘记PPL Electric Utilities可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~hippogrin在noviembre 5º, 2017发生的PPL Electric Utilities客户服务问题中得到了一些有用的反馈和措辞。