PPL Electric Utilities: I spoke to a Representative Andrian and it was...

GetHuman用户GetHuman-131383来自November 18th, 2017的PPL Electric Utilities条客户评论

GetHuman-131383案的背景

GetHuman:GetHuman-131383-您能告诉我们其他PPL Electric Utilities个客户何时提起诉讼吗?
GetHuman-131383:Yup。在November 8th上是morning。
GetHuman:您是否接触到PPL Electric Utilities,如果可以,怎么做?
GetHuman-131383:我使用了我在GetHuman PPL Electric Utilities客户电话号码页面上找到的800-342-5775号码:PPL Electric Utilities客户服务电话号码
GetHuman:这些常见的PPL Electric Utilities客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-131383 常见 PPL Electric Utilities 问题的列表)
GetHuman-131383:“ Complaint”是我尝试使用to call的原因。

GetHuman-131383对PPL Electric Utilities客户服务的评价

GetHuman:那么,您如何总结GetHuman的PPL Electric Utilities客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-131383:I spoke to a Representative Andrian and it was the worst business call that I've ever conducted in my life.She was very unprofessional,rude,insulting and very unhelpful.I asked her was our call being recorded and she confirmed that it was.I could not believe that she disrespected a customer to that extent knowing that her supervisors could play back the tape.I requested at least five times to speak to her supervisor and she complied after she finished insulting me.When I spoke to Jessica her supervisor she was professional,apoligetic and very helpful!Jessica promised me that she will handle Andrian in an accordinly manner and I trusted her word.I'm happy that I didn't need to report this to Shelly the Customer Care Mgr.at the end result since Jessica sounded very trustworthy.I am a brand new customer and had never imagined that I would incur this type of service from PPL*Utilities.
GetHuman:让我们量化一下您与PPL Electric Utilities联系的经验。在1到5的范围内,如何轻松解决PPL Electric Utilities问题?
GetHuman-131383:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-131383:在沟通方面,我会给他们五分之三的two。
GetHuman:PPL Electric Utilities快速有效地解决问题的能力又如何呢?
GetHuman-131383:为此,我要说出五分之二的three。
GetHuman:最后-对其他PPL Electric Utilities客户有何建议?
GetHuman-131383:在一天中的早些时候或深夜给他们打电话。不要忘记PPL Electric Utilities可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-131383在November 8th, 2017发生的PPL Electric Utilities客户服务问题中得到了一些有用的反馈和措辞。

PPL Electric Utilities

1.00 of 5 stars | 33条评论

GetHuman-131383的PPL Electric Utilities评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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