PECO Energy: i had to call peco * times todayi spoke to cal...
GetHuman用户GetHuman-406399来自November 26th, 2017的PECO Energy条客户评论
GetHuman-406399案的背景
GetHuman:GetHuman-406399-您能告诉我们其他PECO Energy个客户何时提起诉讼吗?
GetHuman-406399:Yes。在November 21st上是middle of the night。
GetHuman:您是否接触到PECO Energy,如果可以,怎么做?
GetHuman:这些常见的PECO Energy客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-406399 常见 PECO Energy 问题的列表)
GetHuman-406399:“ Meter reading”是我尝试使用to call的原因。
GetHuman-406399对PECO Energy客户服务的评价
GetHuman:那么,您如何总结GetHuman的PECO Energy客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-406399:i had to call peco * times todayi spoke to cal in billing,nasha,miss more and another person.all of these people were rude and unfriendly.these people go too fast,cut you off when talking,do not listen to stated reasons that you are contacting peco.all of the people i contacted today did seem to be afro american and thier sloppy command of english language was a disgrace.to say i recieved over rushed bad incompetant rude "service" which was counterproductive and insulting i believe is accurate.i was also told that it was impossible to speak to a manager and i would be called back within ** hours.the aforementioned is unacceptable.i can understand why employees perform like this when a manager can not be immeniately contacted to correct them.peco needs to monitor employees conversations and reorient*train thier people so efficient,mannerly ,friendly communications are re-established with customers.
GetHuman:让我们量化一下您与PECO Energy联系的经验。在1到5的范围内,如何轻松解决PECO Energy问题?
GetHuman-406399:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-406399:在沟通方面,我会给他们五分之三的five。
GetHuman:PECO Energy快速有效地解决问题的能力又如何呢?
GetHuman-406399:为此,我要说出五分之二的five。
GetHuman:最后-对其他PECO Energy客户有何建议?
GetHuman-406399:在一天中的早些时候或深夜给他们打电话。不要忘记PECO Energy可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-406399在November 21st, 2017发生的PECO Energy客户服务问题中得到了一些有用的反馈和措辞。