OptumRx: Zero communications. After waiting three weeks...
GetHuman用户~Ann in Missouri来自November 5th, 2017的OptumRx条客户评论
~Ann in Missouri案的背景
GetHuman：~Ann in Missouri-您能告诉我们其他OptumRx个客户何时提起诉讼吗？
~Ann in Missouri：Yes I can。在November 3rd上是morning。
GetHuman：您是否接触到OptumRx，如果可以，怎么做？
~Ann in Missouri：我使用了我在GetHuman OptumRx客户电话号码页面上找到的800-788-4863号码：OptumRx客户服务电话号码 GetHuman：这些常见的OptumRx客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Ann in Missouri 常见 OptumRx 问题的列表）
~Ann in Missouri：“ Lost card”是我尝试使用to call的原因。
~Ann in Missouri对OptumRx客户服务的评价
GetHuman：那么，您如何总结GetHuman的OptumRx客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Ann in Missouri：Zero communications. After waiting three weeks for my prescriptions refills, I started calling. Of course, they're all trained to say "I'm so sorry.." After calling * times and not getting anywere, I called and refused to speak to anyone but a supervisor. The supervisor helped, started following through and agreed that no one should have to wait * weeks for their prescriptions. However, he could not override the system and said that they have a system failure, which the website proves because I've not been able to look at my order for over * weeks. I called my Part D insurance carrier and filed an official complaint, but who knows if that will go anywere. Prescription solutions has just gotten too big - ***,*** rxs a day! This is the worst situation I've ever been in. I've been without blood pressure medicine for ** days and no end in sight. I'm going to keep digging until I can make a complaint to someone that can help. These people should be put out of business. Ann in Mis
GetHuman：让我们量化一下您与OptumRx联系的经验。在1到5的范围内，如何轻松解决OptumRx问题？
~Ann in Missouri：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Ann in Missouri：在沟通方面，我会给他们五分之三的one。
GetHuman：OptumRx快速有效地解决问题的能力又如何呢？
~Ann in Missouri：为此，我要说出五分之二的two。
GetHuman：最后-对其他OptumRx客户有何建议？
~Ann in Missouri：在一天中的早些时候或深夜给他们打电话。不要忘记OptumRx可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Ann in Missouri在November 3rd, 2017发生的OptumRx客户服务问题中得到了一些有用的反馈和措辞。