OptumRx: I personally think the people on the phone are...
GetHuman用户~mws来自novembre 19, 2017的OptumRx条客户评论
~mws案的背景
GetHuman：~mws-您能告诉我们其他OptumRx个客户何时提起诉讼吗？
~mws：Sure。在novembre 16上是afternoon。
GetHuman：您是否接触到OptumRx，如果可以，怎么做？
GetHuman：这些常见的OptumRx客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~mws 常见 OptumRx 问题的列表）
~mws：“ Make an order”是我尝试使用to call的原因。
~mws对OptumRx客户服务的评价
GetHuman：那么，您如何总结GetHuman的OptumRx客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~mws：I personally think the people on the phone are try their best to help. But they are either not provided with the right system or information to help. Constantly come back with wrong answers, e.g. Prescription not covered, will costs me million dollar to fill, ordering me drugs without asking for all inion and subsequently cancel my order not telling me. I asked ***x that they need to make sure my refills would go smoothly. No, went through the same painful process. And their website is never with the correct info. Never one time I can place a prescription order without calling them. When I ask them why all these crazy problems, they blame my insurance company. I had a more than smooth experience with Medco prior to this.
GetHuman：让我们量化一下您与OptumRx联系的经验。在1到5的范围内，如何轻松解决OptumRx问题？
~mws：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~mws：在沟通方面，我会给他们五分之三的one。
GetHuman：OptumRx快速有效地解决问题的能力又如何呢？
~mws：为此，我要说出五分之二的four。
GetHuman：最后-对其他OptumRx客户有何建议？
~mws：在一天中的早些时候或深夜给他们打电话。不要忘记OptumRx可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~mws在novembre 16, 2017发生的OptumRx客户服务问题中得到了一些有用的反馈和措辞。