OptumRx: I was a little upset a couple of days ago when...
GetHuman用户GetHuman-325680来自November 8th, 2017的OptumRx条客户评论
GetHuman-325680案的背景
GetHuman：GetHuman-325680-您能告诉我们其他OptumRx个客户何时提起诉讼吗？
GetHuman-325680：Yes I can。在November 5th上是morning。
GetHuman：您是否接触到OptumRx，如果可以，怎么做？
GetHuman-325680：我使用了我在GetHuman OptumRx客户电话号码页面上找到的800-788-4863号码：OptumRx客户服务电话号码 GetHuman：这些常见的OptumRx客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-325680 常见 OptumRx 问题的列表）
GetHuman-325680：“ Make an order”是我尝试使用to call的原因。
GetHuman-325680对OptumRx客户服务的评价
GetHuman：那么，您如何总结GetHuman的OptumRx客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-325680：I was a little upset a couple of days ago when trying to order an existing prescription. I was told it was no longer on the formulary, which it was. I asked when did that happen and was told "yesterday" and to call my plan. I called my plan today and they said it was still covered. I called Prescription Solutions today and was blessed in talking with Shayuntay who processed my order with efficiency and apologed for what trouble I had placing the order previously. This an employee who needs to be recognized for her abilities. Thanks Shayuntay!!
GetHuman：让我们量化一下您与OptumRx联系的经验。在1到5的范围内，如何轻松解决OptumRx问题？
GetHuman-325680：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-325680：在沟通方面，我会给他们五分之三的one。
GetHuman：OptumRx快速有效地解决问题的能力又如何呢？
GetHuman-325680：为此，我要说出五分之二的three。
GetHuman：最后-对其他OptumRx客户有何建议？
GetHuman-325680：在一天中的早些时候或深夜给他们打电话。不要忘记OptumRx可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-325680在November 5th, 2017发生的OptumRx客户服务问题中得到了一些有用的反馈和措辞。