OptumRx: I don't know where the positive reviews are com...
GetHuman用户~Anonymous来自November 24th, 2017的OptumRx条客户评论
~Anonymous案的背景
GetHuman：~Anonymous-您能告诉我们其他OptumRx个客户何时提起诉讼吗？
~Anonymous：Sure。在November 20th上是afternoon。
GetHuman：您是否接触到OptumRx，如果可以，怎么做？
~Anonymous：我使用了我在GetHuman OptumRx客户电话号码页面上找到的800-788-4863号码：OptumRx客户服务电话号码 GetHuman：这些常见的OptumRx客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Anonymous 常见 OptumRx 问题的列表）
~Anonymous：“ Returns”是我尝试使用to call的原因。
~Anonymous对OptumRx客户服务的评价
GetHuman：那么，您如何总结GetHuman的OptumRx客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Anonymous：I don't know where the positive reviews are coming from, maybe OptumRx employees, probably accounts for the long wait times.**Truly completely incompetent at all levels. My doctor ordered a prescription IN ADDITION TO AND TO BE USED IN CONJUNCTION WITH the standing prescription. When I tried to renew standing prescription, I found that the OptumRx "system" had cancelled it! **When I poined out that it was illegal for OptumRx to override my doctor, the Customer Advocate (sic) claimed they would have to have my doctor issue a new prescription and they would send it to me immediately.**Knowing they were not to be trusted, I checked * days later. Lo and Behold! The original prescription magically re-appeared! **Of course, OptumRx had failed to place the order!**Please, please UnitedHealth Care, find another pharmacy!!!!
GetHuman：让我们量化一下您与OptumRx联系的经验。在1到5的范围内，如何轻松解决OptumRx问题？
~Anonymous：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Anonymous：在沟通方面，我会给他们五分之三的one。
GetHuman：OptumRx快速有效地解决问题的能力又如何呢？
~Anonymous：为此，我要说出五分之二的two。
GetHuman：最后-对其他OptumRx客户有何建议？
~Anonymous：在一天中的早些时候或深夜给他们打电话。不要忘记OptumRx可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Anonymous在November 20th, 2017发生的OptumRx客户服务问题中得到了一些有用的反馈和措辞。