OptumRx: Have waited over * weeks for prescription calle...
GetHuman用户~chrissy来自novembre 19º, 2017的OptumRx条客户评论
~chrissy案的背景
GetHuman:~chrissy-您能告诉我们其他OptumRx个客户何时提起诉讼吗?
~chrissy:Yeah。在novembre 17º上是morning。
GetHuman:您是否接触到OptumRx,如果可以,怎么做?
GetHuman:这些常见的OptumRx客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~chrissy 常见 OptumRx 问题的列表)
~chrissy:“ Returns”是我尝试使用to call的原因。
~chrissy对OptumRx客户服务的评价
GetHuman:那么,您如何总结GetHuman的OptumRx客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~chrissy:Have waited over * weeks for prescription called first told doctor never sent in second time told they would next day deliveries waited and waited nothing called said needed my credit card had already told them I do not have one that I always send in check when billed again waited because phone message said it ship did get shipment but not the medicine waiting for again called told someone never took the hold off told be sent out will receive next which is water day it is now * pm no medicin e that u have been off for * weeks suffer from gerd and diabetic!
GetHuman:让我们量化一下您与OptumRx联系的经验。在1到5的范围内,如何轻松解决OptumRx问题?
~chrissy:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~chrissy:在沟通方面,我会给他们五分之三的two。
GetHuman:OptumRx快速有效地解决问题的能力又如何呢?
~chrissy:为此,我要说出五分之二的five。
GetHuman:最后-对其他OptumRx客户有何建议?
~chrissy:在一天中的早些时候或深夜给他们打电话。不要忘记OptumRx可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~chrissy在novembre 17º, 2017发生的OptumRx客户服务问题中得到了一些有用的反馈和措辞。