OptumHealth Bank: This is my second attempt. One July **th I call...
GetHuman用户~Ehnonymous来自नवंबर १२, २०१७的OptumHealth Bank条客户评论
~Ehnonymous案的背景
GetHuman:~Ehnonymous-您能告诉我们其他OptumHealth Bank个客户何时提起诉讼吗?
~Ehnonymous:Yes。在नवंबर ४上是evening。
GetHuman:您是否接触到OptumHealth Bank,如果可以,怎么做?
GetHuman:这些常见的OptumHealth Bank客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Ehnonymous 常见 OptumHealth Bank 问题的列表)
~Ehnonymous:“ None of those really matches why I wanted to call OptumHealth Bank that day.”是我尝试使用to call的原因。
~Ehnonymous对OptumHealth Bank客户服务的评价
GetHuman:那么,您如何总结GetHuman的OptumHealth Bank客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Ehnonymous:This is my second attempt. One July **th I called about an HSA deposit issue and was told to fax a written request, which was done the same day. I was told to expect a reply in *-** days. On **** I called to follow up and they could not find the fax. The CSR could not refer me to the correct department because they were busy. I have been promised a return call within ** hours. UNACCEPTABLE
GetHuman:让我们量化一下您与OptumHealth Bank联系的经验。在1到5的范围内,如何轻松解决OptumHealth Bank问题?
~Ehnonymous:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Ehnonymous:在沟通方面,我会给他们五分之三的five。
GetHuman:OptumHealth Bank快速有效地解决问题的能力又如何呢?
~Ehnonymous:为此,我要说出五分之二的five。
GetHuman:最后-对其他OptumHealth Bank客户有何建议?
~Ehnonymous:在一天中的早些时候或深夜给他们打电话。不要忘记OptumHealth Bank可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Ehnonymous在नवंबर ४, २०१७发生的OptumHealth Bank客户服务问题中得到了一些有用的反馈和措辞。