Old Navy: I have had the worst customer service experienc...
GetHuman用户~MW来自November 23, 2017的Old Navy条客户评论
~MW案的背景
GetHuman：~MW-您能告诉我们其他Old Navy个客户何时提起诉讼吗？
~MW：Yup。在November 15上是morning。
GetHuman：您是否接触到Old Navy，如果可以，怎么做？
GetHuman：这些常见的Old Navy客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~MW 常见 Old Navy 问题的列表）
~MW：“ Warranty claim”是我尝试使用to call的原因。
~MW对Old Navy客户服务的评价
GetHuman：那么，您如何总结GetHuman的Old Navy客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~MW：I have had the worst customer service experience of any company that I have delt with! I simply wanted to exchange a belt that didnt fit that I had ordered online. I returned it to a store like they told me and called "customer service" to do an "easy exchange." Well, nothing was easy about it. Had to cancel my first order and a supervisor assured me that it would be at my door in * days. NOPE! never showed up and they pretty much don't care. They just told me that it was the warehouses fault and they had no idea when it would be shipped. WORST online purchase EVER! I will not use their online services again!! I would highly advise you to do the same!!!
GetHuman：让我们量化一下您与Old Navy联系的经验。在1到5的范围内，如何轻松解决Old Navy问题？
~MW：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~MW：在沟通方面，我会给他们五分之三的four。
GetHuman：Old Navy快速有效地解决问题的能力又如何呢？
~MW：为此，我要说出五分之二的one。
GetHuman：最后-对其他Old Navy客户有何建议？
~MW：在一天中的早些时候或深夜给他们打电话。不要忘记Old Navy可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~MW在November 15, 2017发生的Old Navy客户服务问题中得到了一些有用的反馈和措辞。