Ocwen has been my loan servicer for approximate...
GetHuman用户~onyx来自November 3rd, 2017的Ocwen条客户评论
~onyx案的背景
GetHuman:~onyx-您能告诉我们其他Ocwen个客户何时提起诉讼吗?
~onyx:Yup。在October 26th上是morning。
GetHuman:您是否接触到Ocwen,如果可以,怎么做?
~onyx:我使用了我在GetHuman Ocwen客户电话号码页面上找到的800-746-2936号码:Ocwen客户服务电话号码 GetHuman:这些常见的Ocwen客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~onyx 常见 Ocwen 问题的列表)
~onyx:“ Repayment question”是我尝试使用to call的原因。
~onyx对Ocwen客户服务的评价
GetHuman:那么,您如何总结GetHuman的Ocwen客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~onyx:Ocwen has been my loan servicer for approximately * years* within that * years they modified my loan twice. They are a great company responsive and will try to accomodate you by offering options to help service your loan. *One thing though, you must follow up on all calls and you must keep asking the right questions to get the right answers...I must admit it took me * months and speaking to several different people to finally get the answer*modification I needed to keep my home. The funny thing about it when I spoke to the right person he did the modification right then and there on the phone...you must be persistent.
GetHuman:让我们量化一下您与Ocwen联系的经验。在1到5的范围内,如何轻松解决Ocwen问题?
~onyx:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~onyx:在沟通方面,我会给他们五分之三的three。
GetHuman:Ocwen快速有效地解决问题的能力又如何呢?
~onyx:为此,我要说出五分之二的four。
GetHuman:最后-对其他Ocwen客户有何建议?
~onyx:在一天中的早些时候或深夜给他们打电话。不要忘记Ocwen可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~onyx在October 26th, 2017发生的Ocwen客户服务问题中得到了一些有用的反馈和措辞。