Ocwen: these service reps have names like Alec Baldwin...
GetHuman用户~Bob来自November 14th, 2017的Ocwen条客户评论
~Bob案的背景
GetHuman：~Bob-您能告诉我们其他Ocwen个客户何时提起诉讼吗？
~Bob：Yeah。在November 10th上是afternoon。
GetHuman：您是否接触到Ocwen，如果可以，怎么做？
~Bob：我使用了我在GetHuman Ocwen客户电话号码页面上找到的800-746-2936号码：Ocwen客户服务电话号码 GetHuman：这些常见的Ocwen客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Bob 常见 Ocwen 问题的列表）
~Bob：“ Payment Arrangement”是我尝试使用to call的原因。
~Bob对Ocwen客户服务的评价
GetHuman：那么，您如何总结GetHuman的Ocwen客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Bob：these service reps have names like Alec Baldwin, when I call they dont' have one some don't speak good english, It took me almost a year to prove I had made a payment they insisited I miised one faxed letter and proof and still * months for them to tell me I was right, I did not know that my home insurance was not in effect because they did not pay my insurance and I was caneceld called them up and they told me I was wrong took * weeks fro me to get the paper work to prove to them that it was included in the mortage mean while I had no insurance for my home thank God nothing happened, they also keep charging me $**.** for certified mail I am not paying for the mail to tell me I have no insurance I told them after my agent called me to tell me about the nonpayment, I was so angry last year over the situation that I told them I would come to Palm Beach FL. to talk to them in person just need a name and a time they refused to let come in person I wish some one would take over this company
GetHuman：让我们量化一下您与Ocwen联系的经验。在1到5的范围内，如何轻松解决Ocwen问题？
~Bob：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Bob：在沟通方面，我会给他们五分之三的one。
GetHuman：Ocwen快速有效地解决问题的能力又如何呢？
~Bob：为此，我要说出五分之二的one。
GetHuman：最后-对其他Ocwen客户有何建议？
~Bob：在一天中的早些时候或深夜给他们打电话。不要忘记Ocwen可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Bob在November 10th, 2017发生的Ocwen客户服务问题中得到了一些有用的反馈和措辞。