O'Charley's, Inc.: We waited for an hour with a reservation for...
GetHuman用户GetHuman-368728来自November 23rd, 2017的O'Charley's, Inc.条客户评论
GetHuman-368728案的背景
GetHuman：GetHuman-368728-您能告诉我们其他O'Charley's, Inc.个客户何时提起诉讼吗？
GetHuman-368728：Yup。在November 19th上是morning。
GetHuman：您是否接触到O'Charley's, Inc.，如果可以，怎么做？
GetHuman：这些常见的O'Charley's, Inc.客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-368728 常见 O'Charley's, Inc. 问题的列表）
GetHuman-368728：“ Cancel a reservation”是我尝试使用to call的原因。
GetHuman-368728对O'Charley's, Inc.客户服务的评价
GetHuman：那么，您如何总结GetHuman的O'Charley's, Inc.客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-368728：We waited for an hour with a reservation for ** people that was placed * days ago. After being seated we only had a few people that were asked if they wanted an appetizer. After seeing some with appetizers others wanted to order some since they were never asked. After receiving appetizer within ** seconds we received our meal ( or should I say some received their meal) as the waitress dropped a tray with * meals on it. We waited again for food. When the bill came I handed her a $** off $** order ( our bulk was $**.**) . She came back & said they could not accept the coupon because it was free pie Wednesday. I believe we were due some compensation for poor service but we're willing to pay the bill with the usage of the coupon but we're not allowed to do so. Thus us very, very poor customer service & satisfaction & we will not be back due to this poor service.
GetHuman：让我们量化一下您与O'Charley's, Inc.联系的经验。在1到5的范围内，如何轻松解决O'Charley's, Inc.问题？
GetHuman-368728：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-368728：在沟通方面，我会给他们五分之三的two。
GetHuman：O'Charley's, Inc.快速有效地解决问题的能力又如何呢？
GetHuman-368728：为此，我要说出五分之二的five。
GetHuman：最后-对其他O'Charley's, Inc.客户有何建议？
GetHuman-368728：在一天中的早些时候或深夜给他们打电话。不要忘记O'Charley's, Inc.可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-368728在November 19th, 2017发生的O'Charley's, Inc.客户服务问题中得到了一些有用的反馈和措辞。