Norwegian Cruise Line: NCL has not resolved our problem with our cance...

GetHuman用户~stampabout来自ноябрь 28-го, 2017的Norwegian Cruise Line条客户评论

~stampabout案的背景

GetHuman:~stampabout-您能告诉我们其他Norwegian Cruise Line个客户何时提起诉讼吗?
~stampabout:Yes I can。在ноябрь 23-го上是middle of the night。
GetHuman:您是否接触到Norwegian Cruise Line,如果可以,怎么做?
~stampabout:我使用了我在GetHuman Norwegian Cruise Line客户电话号码页面上找到的866-234-7350号码:Norwegian Cruise Line客户服务电话号码
GetHuman:这些常见的Norwegian Cruise Line客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~stampabout 常见 Norwegian Cruise Line 问题的列表)
~stampabout:“ Make a booking”是我尝试使用to call的原因。

~stampabout对Norwegian Cruise Line客户服务的评价

GetHuman:那么,您如何总结GetHuman的Norwegian Cruise Line客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~stampabout:NCL has not resolved our problem with our canceled Panama Cruise for April **, ****. Agents say they have the paper work and the next time we call, no they do not have it. Talked to three agents who said they had the documents and now they do not have it. They make it sound so good that they are going to take care of you when they cancel, but we are finding out that doesn't happen. Loved traveling with NCL but this has become a full time job and not worth risking them canceling another cruise on us. So said that agents can't make things happen and there is no way to talk to anyone above them.
GetHuman:让我们量化一下您与Norwegian Cruise Line联系的经验。在1到5的范围内,如何轻松解决Norwegian Cruise Line问题?
~stampabout:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~stampabout:在沟通方面,我会给他们五分之三的five。
GetHuman:Norwegian Cruise Line快速有效地解决问题的能力又如何呢?
~stampabout:为此,我要说出五分之二的five。
GetHuman:最后-对其他Norwegian Cruise Line客户有何建议?
~stampabout:在一天中的早些时候或深夜给他们打电话。不要忘记Norwegian Cruise Line可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~stampabout在ноябрь 23-го, 2017发生的Norwegian Cruise Line客户服务问题中得到了一些有用的反馈和措辞。

Norwegian Cruise Line

3.00 of 5 stars | 52条评论

~stampabout的Norwegian Cruise Line评论

寻求帮助的困难
3 5星
沟通质量
5 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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