New Balance: Explained that we had * pairs of the same US ma...
GetHuman用户~wmil来自November 27th, 2017的New Balance条客户评论
~wmil案的背景
GetHuman:~wmil-您能告诉我们其他New Balance个客户何时提起诉讼吗?
~wmil:Yes。在November 23rd上是evening。
GetHuman:您是否接触到New Balance,如果可以,怎么做?
GetHuman:这些常见的New Balance客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~wmil 常见 New Balance 问题的列表)
~wmil:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~wmil对New Balance客户服务的评价
GetHuman:那么,您如何总结GetHuman的New Balance客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~wmil:Explained that we had * pairs of the same US made type *** shoe in * different colors and one was falling apart inside where the others were fine. The rep said it sounds like a wear and tear issue and we needed to buy a new pair. Said the shoes were over ** days old so not returnable. When I asked about their warranty statement that says outwears all other brands, she askedwhat other brand lasted longer. told them the other two color of theirs. Was told again "Sounds like wear and tear"! Nw I looking for a new shoe brand that gives a dam.
GetHuman:让我们量化一下您与New Balance联系的经验。在1到5的范围内,如何轻松解决New Balance问题?
~wmil:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~wmil:在沟通方面,我会给他们五分之三的three。
GetHuman:New Balance快速有效地解决问题的能力又如何呢?
~wmil:为此,我要说出五分之二的four。
GetHuman:最后-对其他New Balance客户有何建议?
~wmil:在一天中的早些时候或深夜给他们打电话。不要忘记New Balance可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~wmil在November 23rd, 2017发生的New Balance客户服务问题中得到了一些有用的反馈和措辞。