Nespresso: I called to check on an order that is supposed...

GetHuman用户~SwimMom来自November 17th, 2017的Nespresso条客户评论

~SwimMom案的背景

GetHuman:~SwimMom-您能告诉我们其他Nespresso个客户何时提起诉讼吗?
~SwimMom:Yeah。在November 9th上是morning。
GetHuman:您是否接触到Nespresso,如果可以,怎么做?
~SwimMom:我使用了我在GetHuman Nespresso客户电话号码页面上找到的800-562-1465号码:Nespresso客户服务电话号码
GetHuman:这些常见的Nespresso客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~SwimMom 常见 Nespresso 问题的列表)
~SwimMom:“ Complaint”是我尝试使用to call的原因。

~SwimMom对Nespresso客户服务的评价

GetHuman:那么,您如何总结GetHuman的Nespresso客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~SwimMom:I called to check on an order that is supposed to take * business days. It shipped USPS and was in my mail box. It would have been nice to know this as the previous shipments have been UPS and shipped out of Kent, WA. Since I live in Oregon, I would prefer shipments out of this warehouse as I get it quicker and it arrives at my door. When product, ships from St. Petersburg Florida, apparently the capsules are shipped via USPS I had no way of knowing that it was sitting in my mailbox which is up the street. I am disabled and do not pick up my mail everyday. **It's amazing when I buy from other companies online, I get an email with a confirmation and TRACKING NUMBER! What a concept! Why when I order $** worth of coffee am I paying for shipping????? Better yet, why cant I buy coffee locally? I live in Portland, Oregon with the best coffee in the world just down the street. Portland and Seattle are coffee heaven but all of the boutiques on the west coast are in California....wha
GetHuman:让我们量化一下您与Nespresso联系的经验。在1到5的范围内,如何轻松解决Nespresso问题?
~SwimMom:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~SwimMom:在沟通方面,我会给他们五分之三的five。
GetHuman:Nespresso快速有效地解决问题的能力又如何呢?
~SwimMom:为此,我要说出五分之二的five。
GetHuman:最后-对其他Nespresso客户有何建议?
~SwimMom:在一天中的早些时候或深夜给他们打电话。不要忘记Nespresso可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~SwimMom在November 9th, 2017发生的Nespresso客户服务问题中得到了一些有用的反馈和措辞。

Nespresso

4.57 of 5 stars | 38条评论

~SwimMom的Nespresso评论

寻求帮助的困难
5 5星
沟通质量
5 5星
及时和专业
5 5星
整体客户服务评分
5 5星

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