Nespresso: Coffee is good and very expensive. Customer se...
GetHuman用户~shrinker来自November 26th, 2017的Nespresso条客户评论
~shrinker案的背景
GetHuman:~shrinker-您能告诉我们其他Nespresso个客户何时提起诉讼吗?
~shrinker:Yeah。在November 17th上是late at night。
GetHuman:您是否接触到Nespresso,如果可以,怎么做?
GetHuman:这些常见的Nespresso客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~shrinker 常见 Nespresso 问题的列表)
~shrinker:“ Complaint”是我尝试使用to call的原因。
~shrinker对Nespresso客户服务的评价
GetHuman:那么,您如何总结GetHuman的Nespresso客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~shrinker:Coffee is good and very expensive. Customer service: poor. Two days shipping was * weeks. When contacted they said Sorry and would get it out the next day with no shipping charges. The order was **% wrong and the special samples i was supposed to get with the order were missing. Now I have to take the coffee that I don't want back to a UPS store and ship it back to them before they can send me the half order they messed up on and the free samples. They've charged my credit card and the sales person seemed to not care at all.I will goo to Costco, buy a Kuerig and save ** cents a cup and forget about Nespresso's horrible service and sky high prices.
GetHuman:让我们量化一下您与Nespresso联系的经验。在1到5的范围内,如何轻松解决Nespresso问题?
~shrinker:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~shrinker:在沟通方面,我会给他们五分之三的five。
GetHuman:Nespresso快速有效地解决问题的能力又如何呢?
~shrinker:为此,我要说出五分之二的five。
GetHuman:最后-对其他Nespresso客户有何建议?
~shrinker:在一天中的早些时候或深夜给他们打电话。不要忘记Nespresso可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~shrinker在November 17th, 2017发生的Nespresso客户服务问题中得到了一些有用的反馈和措辞。