Nelnet Loans: This company took two loan payments out of my a...
GetHuman用户~Kristen来自November 3, 2017的Nelnet Loans条客户评论
~Kristen案的背景
GetHuman：~Kristen-您能告诉我们其他Nelnet Loans个客户何时提起诉讼吗？
~Kristen：Yeah。在Oktober 29上是morning。
GetHuman：您是否接触到Nelnet Loans，如果可以，怎么做？
GetHuman：这些常见的Nelnet Loans客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Kristen 常见 Nelnet Loans 问题的列表）
~Kristen：“ Eligibility question”是我尝试使用to call的原因。
~Kristen对Nelnet Loans客户服务的评价
GetHuman：那么，您如何总结GetHuman的Nelnet Loans客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Kristen：This company took two loan payments out of my account causing some significant money issues. When I finally got a number to contact them at I was told by the nice customer service person that she would direct me to someone who could help. help....yeah right.. I was told that there is nothing they could do and that they were not going to refund the second payment. When I told the account MANAGER that I was not happy with this plan she told me that she was not going to agrue with me that this conversation was over and I needed to contact my bank to get them to refund the payment. My bank is now going after Nelnet to get my money back. This is the worse company ever the managers are so rude and not helpful at all. Please look at different companies when picking one for yr student loan.
GetHuman：让我们量化一下您与Nelnet Loans联系的经验。在1到5的范围内，如何轻松解决Nelnet Loans问题？
~Kristen：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Kristen：在沟通方面，我会给他们五分之三的five。
GetHuman：Nelnet Loans快速有效地解决问题的能力又如何呢？
~Kristen：为此，我要说出五分之二的five。
GetHuman：最后-对其他Nelnet Loans客户有何建议？
~Kristen：在一天中的早些时候或深夜给他们打电话。不要忘记Nelnet Loans可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Kristen在Oktober 29, 2017发生的Nelnet Loans客户服务问题中得到了一些有用的反馈和措辞。