Nelnet Loans: I was lucky enough to be able to make my final...
GetHuman用户~SKennedy来自November 27th, 2017的Nelnet Loans条客户评论
~SKennedy案的背景
GetHuman：~SKennedy-您能告诉我们其他Nelnet Loans个客户何时提起诉讼吗？
~SKennedy：Yes I can。在November 26th上是middle of the night。
GetHuman：您是否接触到Nelnet Loans，如果可以，怎么做？
GetHuman：这些常见的Nelnet Loans客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~SKennedy 常见 Nelnet Loans 问题的列表）
~SKennedy：“ Overcharge/Strange charge”是我尝试使用to call的原因。
~SKennedy对Nelnet Loans客户服务的评价
GetHuman：那么，您如何总结GetHuman的Nelnet Loans客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~SKennedy：I was lucky enough to be able to make my final loan payment last week! I paid what it said I owed online, I called to confirm that amount. Imagine my surprise when I get on today to make sure it says $* and it had been accruing interest! I had just made a HUGE payment of several thousand dollars and they needed $*.** more from me because of accruing interest while my last payment was processed!!!!! IT WAS PROCESSING! Not my fault that your system takes several days to do so!!!!! Completely RIDICULOUS AND I FEEL TOTALLY LIED TO!!!! Why can't I pay what you say I owe and be done? But NO! Interest keeps accruing!!!! Watch out when you think you have paid it off because there may be one final interest payment that you need to make because the THOUSANDS AND THOUSANDS of dollars I just paid you wasn't right!!!!!
GetHuman：让我们量化一下您与Nelnet Loans联系的经验。在1到5的范围内，如何轻松解决Nelnet Loans问题？
~SKennedy：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~SKennedy：在沟通方面，我会给他们五分之三的three。
GetHuman：Nelnet Loans快速有效地解决问题的能力又如何呢？
~SKennedy：为此，我要说出五分之二的five。
GetHuman：最后-对其他Nelnet Loans客户有何建议？
~SKennedy：在一天中的早些时候或深夜给他们打电话。不要忘记Nelnet Loans可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~SKennedy在November 26th, 2017发生的Nelnet Loans客户服务问题中得到了一些有用的反馈和措辞。