Nelnet Loans: I tried both numbers and could not get a hold o...
GetHuman用户~bobsaget来自October 31st, 2017的Nelnet Loans条客户评论
~bobsaget案的背景
GetHuman:~bobsaget-您能告诉我们其他Nelnet Loans个客户何时提起诉讼吗?
~bobsaget:Sure。在October 30th上是middle of the night。
GetHuman:您是否接触到Nelnet Loans,如果可以,怎么做?
GetHuman:这些常见的Nelnet Loans客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~bobsaget 常见 Nelnet Loans 问题的列表)
~bobsaget:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~bobsaget对Nelnet Loans客户服务的评价
GetHuman:那么,您如何总结GetHuman的Nelnet Loans客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~bobsaget:I tried both numbers and could not get a hold of a human. I think they send the "new" number to the old system now, and I cannot get a hold of anyone to help me with my account. Once you have a loan with these people you are basically a prisoner to them since it is impossible to talk to them. This should be illegal. The only way to get their attention and call me is to stop paying, so I will do that and wait for their call.
GetHuman:让我们量化一下您与Nelnet Loans联系的经验。在1到5的范围内,如何轻松解决Nelnet Loans问题?
~bobsaget:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~bobsaget:在沟通方面,我会给他们五分之三的five。
GetHuman:Nelnet Loans快速有效地解决问题的能力又如何呢?
~bobsaget:为此,我要说出五分之二的four。
GetHuman:最后-对其他Nelnet Loans客户有何建议?
~bobsaget:在一天中的早些时候或深夜给他们打电话。不要忘记Nelnet Loans可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~bobsaget在October 30th, 2017发生的Nelnet Loans客户服务问题中得到了一些有用的反馈和措辞。