Nelnet Loans: Called customer service number, and got caught...
GetHuman用户~thingktank来自Oktober 30., 2017的Nelnet Loans条客户评论
~thingktank案的背景
GetHuman：~thingktank-您能告诉我们其他Nelnet Loans个客户何时提起诉讼吗？
~thingktank：Yeah。在Oktober 26.上是morning。
GetHuman：您是否接触到Nelnet Loans，如果可以，怎么做？
GetHuman：这些常见的Nelnet Loans客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~thingktank 常见 Nelnet Loans 问题的列表）
~thingktank：“ Request a loan”是我尝试使用to call的原因。
~thingktank对Nelnet Loans客户服务的评价
GetHuman：那么，您如何总结GetHuman的Nelnet Loans客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~thingktank：Called customer service number, and got caught in endless button pushing, with no option to talk with someone. Finally, I would just press *, and the system said "I see you're having trouble, please call back again later" and it would hang up. Did not talk to a human for four days. Emails were sent back and forth as I pleaded to talk to a human. Finally, I called one of the "get a new loan" numbers and got through in a few minutes.
GetHuman：让我们量化一下您与Nelnet Loans联系的经验。在1到5的范围内，如何轻松解决Nelnet Loans问题？
~thingktank：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~thingktank：在沟通方面，我会给他们五分之三的five。
GetHuman：Nelnet Loans快速有效地解决问题的能力又如何呢？
~thingktank：为此，我要说出五分之二的three。
GetHuman：最后-对其他Nelnet Loans客户有何建议？
~thingktank：在一天中的早些时候或深夜给他们打电话。不要忘记Nelnet Loans可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~thingktank在Oktober 26., 2017发生的Nelnet Loans客户服务问题中得到了一些有用的反馈和措辞。