Navient: The worst company I have ever dealt with. There...
GetHuman用户~FooledbySallie来自November 15., 2017的Navient条客户评论
~FooledbySallie案的背景
GetHuman：~FooledbySallie-您能告诉我们其他Navient个客户何时提起诉讼吗？
~FooledbySallie：Yeah。在November 8.上是late at night。
GetHuman：您是否接触到Navient，如果可以，怎么做？
~FooledbySallie：我使用了我在GetHuman Navient客户电话号码页面上找到的877-770-4157号码：Navient客户服务电话号码 GetHuman：这些常见的Navient客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~FooledbySallie 常见 Navient 问题的列表）
~FooledbySallie：“ Payment Arrangement”是我尝试使用to call的原因。
~FooledbySallie对Navient客户服务的评价
GetHuman：那么，您如何总结GetHuman的Navient客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~FooledbySallie：The worst company I have ever dealt with. There are so many other companies to use, please don't do what I did and use Sallie Mae. Everytime you need to speak with someone you will be let down. I talked to Latricia in the ghetto (I know this because she said "I'm in the ghetto dawg"). I was then transferred to I think it was Alger, or Aljeer (English is definitely not his first or second language). I have been told lies when people don't know what the answer is, given the wrong pay date, the wrong forbearance end date, invalid credit card entry, a voided credit card entry that made my payment late because no one put a name on the card I used, and not to mention sitting on hold for hours out of a day to try to find someone that has more brains then my dog. I think they write things down with crayons, that is why they can never keep track of anything.
GetHuman：让我们量化一下您与Navient联系的经验。在1到5的范围内，如何轻松解决Navient问题？
~FooledbySallie：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~FooledbySallie：在沟通方面，我会给他们五分之三的three。
GetHuman：Navient快速有效地解决问题的能力又如何呢？
~FooledbySallie：为此，我要说出五分之二的five。
GetHuman：最后-对其他Navient客户有何建议？
~FooledbySallie：在一天中的早些时候或深夜给他们打电话。不要忘记Navient可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~FooledbySallie在November 8., 2017发生的Navient客户服务问题中得到了一些有用的反馈和措辞。