Navient: Horrible if you are a cosigner and the primary...
GetHuman用户~Anonymous来自novembre 20, 2017的Navient条客户评论
~Anonymous案的背景
GetHuman：~Anonymous-您能告诉我们其他Navient个客户何时提起诉讼吗？
~Anonymous：Sure。在novembre 19上是middle of the night。
GetHuman：您是否接触到Navient，如果可以，怎么做？
~Anonymous：我使用了我在GetHuman Navient客户电话号码页面上找到的877-770-4157号码：Navient客户服务电话号码 GetHuman：这些常见的Navient客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Anonymous 常见 Navient 问题的列表）
~Anonymous：“ Eligibility question”是我尝试使用to call的原因。
~Anonymous对Navient客户服务的评价
GetHuman：那么，您如何总结GetHuman的Navient客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Anonymous：Horrible if you are a cosigner and the primary defaults. For five years I have had trouble finding out info on this loan I am shoving **** to each month, because I am not the primary. Just last night, after many phone confrontations with SM over the last * yrs, it was determined that a key puncher entered my birth date wrong and that is why I have been unable to establish an online account to easily monitor if my money is going to the loan. Funny, with their incorrect info, they had no problem reporting to my credit when my ex defaulted on this school loan. They also hold my checks for as long as possible before crediting the account....helps in interest collections (that's a fraudulent business practice). If you want to pay by phone to ensure an immediate credit...** bucks each time...And if you do autopay, Sallie Mae will keep collecting when your loan is already paid off...you have to take it up with your bank. Stupid for me to cosign for my then husband* however, SM has been at
GetHuman：让我们量化一下您与Navient联系的经验。在1到5的范围内，如何轻松解决Navient问题？
~Anonymous：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Anonymous：在沟通方面，我会给他们五分之三的five。
GetHuman：Navient快速有效地解决问题的能力又如何呢？
~Anonymous：为此，我要说出五分之二的five。
GetHuman：最后-对其他Navient客户有何建议？
~Anonymous：在一天中的早些时候或深夜给他们打电话。不要忘记Navient可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Anonymous在novembre 19, 2017发生的Navient客户服务问题中得到了一些有用的反馈和措辞。