Sanam Rent a Car L.L.C. (National Car Rental...
GetHuman用户GetHuman-canada7来自نوفمبر ٢٩، ٢٠١٧的National Car Rental条客户评论
GetHuman-canada7案的背景
GetHuman：GetHuman-canada7-您能告诉我们其他National Car Rental个客户何时提起诉讼吗？
GetHuman-canada7：Sure。在نوفمبر ٢٥上是morning。
GetHuman：您是否接触到National Car Rental，如果可以，怎么做？
GetHuman：这些常见的National Car Rental客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-canada7 常见 National Car Rental 问题的列表）
GetHuman-canada7：“ Change booking”是我尝试使用to call的原因。
GetHuman-canada7对National Car Rental客户服务的评价
GetHuman：那么，您如何总结GetHuman的National Car Rental客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-canada7：Sanam Rent a Car L.L.C. (National Car Rental )**PO Box *****, Dubai, UAE**Tel: **** * **** *****Fax: **** * **** **********@***.com**www.national-ae.com***When renting, the desk attendant was texting on his phone and looking at papers and ignored me when I walked up. I finally had to ask him to give me service.** **He was painfully slow as the line built up behind us. He said * of my credit cards were declined even though I have used all the cards recently in Saudi. It took forever to get the car.** **He blocked a ****AED deposit even though the rental agreement showed ****AED and was very argumentative when questioned about it.** **When examining the car for damage, he wouldn't let me write down additional scratches. I had to grab the damage report from him and write the additional scratches I found. He kept saying, wash the car first and then come back and report scratches.** **Once in the car, after every stop when I I had to keep pushing on the accelerator until finally the car would jump forward* it wouldn't accelerate smoothly.** **Once on the highway headed to downtown Dubai, the low tire pressure warning came on while I was on a * lane highway. I had to search out an air pump in an unknown town and found that every tire was low on air. I filled every tire evenly to **psig but the warning light never went off the whole * days.** **Two days later in Dubai, we were trying to exit a parking garage and there was a delay because of traffic so I was stopped on the incline out of the garage.** **The automatic transmission let the car slide backwards down the slope and I almost hit a very expensive car behind. The guy honked and then came out of his car to yell at me that I almost hit his car.**For several minutes on the slope waiting for traffic to clear I had to hold the brake to keep from rolling backward.** **When I was finally able to exit the garage when traffic cleared, I was pulling up the slope and a warning went off that the transmission was too hot and I needed to pull over. This was in the busiest portion of Dubai during the holiday evening and there was of course no place to pull over.** **When we arrived to drop off the car, there was no sign indicating the National drop off so I went past and got stuck at the parking exit gate. It wouldn't open so I could circle around because it said I hadn't pay. Many cars behind were honking and I had to back up but there was no way to get back to the National dropoff.** **The National guy finally came after we called and I was telling him about all our problems. He was trying to blame everything on me and was most discourteous, the same as the National rep when we rented the car.** **I have rented vehicles all over the world but never have a experienced so many problems with a vehicle and the staff. My wife is traumatized by the experience of driving in a new country in the traffic and wondering if this car is safe.
GetHuman：让我们量化一下您与National Car Rental联系的经验。在1到5的范围内，如何轻松解决National Car Rental问题？
GetHuman-canada7：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-canada7：在沟通方面，我会给他们五分之三的four。
GetHuman：National Car Rental快速有效地解决问题的能力又如何呢？
GetHuman-canada7：为此，我要说出五分之二的three。
GetHuman：最后-对其他National Car Rental客户有何建议？
GetHuman-canada7：在一天中的早些时候或深夜给他们打电话。不要忘记National Car Rental可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-canada7在نوفمبر ٢٥، ٢٠١٧发生的National Car Rental客户服务问题中得到了一些有用的反馈和措辞。