Moneygram: My grandmother is ** and very hard of hearing a...
GetHuman用户~amdavis来自November 16th, 2017的Moneygram条客户评论
~amdavis案的背景
GetHuman：~amdavis-您能告诉我们其他Moneygram个客户何时提起诉讼吗？
~amdavis：Yup。在November 8th上是afternoon。
GetHuman：您是否接触到Moneygram，如果可以，怎么做？
GetHuman：这些常见的Moneygram客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~amdavis 常见 Moneygram 问题的列表）
~amdavis：“ Refund a Charge”是我尝试使用to call的原因。
~amdavis对Moneygram客户服务的评价
GetHuman：那么，您如何总结GetHuman的Moneygram客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~amdavis：My grandmother is ** and very hard of hearing and of course knows nothing about the internet. I am an authorized user on all her accounts and handle all her financial affairs. She needed to send money to one of her great grandchildren so set up her online account with Moneygram and of course there was a problem with their website (which has happened to me on three different occasions) so I called customer service and even though she was sitting right beside me and even though she tried to talk to them and she authorized me handle the transaction they still would not process it and said she would have to go to an agent location, even though I explained to them she is in a wheelchair and does not get around well. To me this is complete discrimination against an elderly person and it is just beyond wrong to me. I ended up going through Western Union and it went just like clock work. I will NEVER use Moneygram again and I am gonna do everything I can to stop as many people as possible from
GetHuman：让我们量化一下您与Moneygram联系的经验。在1到5的范围内，如何轻松解决Moneygram问题？
~amdavis：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~amdavis：在沟通方面，我会给他们五分之三的two。
GetHuman：Moneygram快速有效地解决问题的能力又如何呢？
~amdavis：为此，我要说出五分之二的five。
GetHuman：最后-对其他Moneygram客户有何建议？
~amdavis：在一天中的早些时候或深夜给他们打电话。不要忘记Moneygram可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~amdavis在November 8th, 2017发生的Moneygram客户服务问题中得到了一些有用的反馈和措辞。