Microsoft - Tech Support: No feedback form came thru from Microsoft for s...
GetHuman用户~TTL来自नवंबर १७, २०१७的Microsoft - Tech Support条客户评论
~TTL案的背景
GetHuman:~TTL-您能告诉我们其他Microsoft - Tech Support个客户何时提起诉讼吗?
~TTL:Yes。在नवंबर ११上是afternoon。
GetHuman:您是否接触到Microsoft - Tech Support,如果可以,怎么做?
GetHuman:这些常见的Microsoft - Tech Support客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~TTL 常见 Microsoft - Tech Support 问题的列表)
~TTL:“ Technical Support”是我尝试使用to call的原因。
~TTL对Microsoft - Tech Support客户服务的评价
GetHuman:那么,您如何总结GetHuman的Microsoft - Tech Support客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~TTL:No feedback form came thru from Microsoft for support inquiries, **** and ****. Both times, six transfers--for each I had to repeat my name, phone number, email....and no resolution, then they manage to disconnect. * *The first call was to inquire about office.com and specifically MS Access, and its use on tablet computers. The response was that office.com would work. I registered for a trial, then on the tablet it said that office.com only works on PCs and MAC. So I called Microsoft to determine if office.com was meant to only work on Microsoft tablets. Customer service transfers me to pre-sales, who transferred me to technical support, then to office ***, then to the Microsoft Store to purchase the tablets -- then the person disconnected me. I left a phone number for a call back, and no one from Microsoft called back.**Second set of calls was after I purchased two regular laptops to install office.com and the software would not install.*I got transferred from USA, to India, to Philip
GetHuman:让我们量化一下您与Microsoft - Tech Support联系的经验。在1到5的范围内,如何轻松解决Microsoft - Tech Support问题?
~TTL:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~TTL:在沟通方面,我会给他们五分之三的four。
GetHuman:Microsoft - Tech Support快速有效地解决问题的能力又如何呢?
~TTL:为此,我要说出五分之二的one。
GetHuman:最后-对其他Microsoft - Tech Support客户有何建议?
~TTL:在一天中的早些时候或深夜给他们打电话。不要忘记Microsoft - Tech Support可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~TTL在नवंबर ११, २०१७发生的Microsoft - Tech Support客户服务问题中得到了一些有用的反馈和措辞。