Microsoft - Tech Support: No feedback form came thru from Microsoft for s...
GetHuman用户~TTL来自November 17th, 2017的Microsoft - Tech Support条客户评论
~TTL案的背景
GetHuman：~TTL-您能告诉我们其他Microsoft - Tech Support个客户何时提起诉讼吗？
~TTL：Yes。在November 11th上是afternoon。
GetHuman：您是否接触到Microsoft - Tech Support，如果可以，怎么做？
GetHuman：这些常见的Microsoft - Tech Support客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~TTL 常见 Microsoft - Tech Support 问题的列表）
~TTL：“ Refund or Suspicious Charges”是我尝试使用to call的原因。
~TTL对Microsoft - Tech Support客户服务的评价
GetHuman：那么，您如何总结GetHuman的Microsoft - Tech Support客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~TTL：No feedback form came thru from Microsoft for support inquiries, **** and ****. Both times, six transfers--for each I had to repeat my name, phone number, email....and no resolution, then they manage to disconnect. * *The first call was to inquire about office.com and specifically MS Access, and its use on tablet computers. The response was that office.com would work. I registered for a trial, then on the tablet it said that office.com only works on PCs and MAC. So I called Microsoft to determine if office.com was meant to only work on Microsoft tablets. Customer service transfers me to pre-sales, who transferred me to technical support, then to office ***, then to the Microsoft Store to purchase the tablets -- then the person disconnected me. I left a phone number for a call back, and no one from Microsoft called back.**Second set of calls was after I purchased two regular laptops to install office.com and the software would not install.*I got transferred from USA, to India, to Philip
GetHuman：让我们量化一下您与Microsoft - Tech Support联系的经验。在1到5的范围内，如何轻松解决Microsoft - Tech Support问题？
~TTL：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~TTL：在沟通方面，我会给他们五分之三的four。
GetHuman：Microsoft - Tech Support快速有效地解决问题的能力又如何呢？
~TTL：为此，我要说出五分之二的one。
GetHuman：最后-对其他Microsoft - Tech Support客户有何建议？
~TTL：在一天中的早些时候或深夜给他们打电话。不要忘记Microsoft - Tech Support可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~TTL在November 11th, 2017发生的Microsoft - Tech Support客户服务问题中得到了一些有用的反馈和措辞。