Microsoft - Tech Support: I had an hour tech support for a windows update...
GetHuman用户~Sick of being abused来自November 22., 2017的Microsoft - Tech Support条客户评论
~Sick of being abused案的背景
GetHuman:~Sick of being abused-您能告诉我们其他Microsoft - Tech Support个客户何时提起诉讼吗?
~Sick of being abused:Yup。在November 16.上是afternoon。
GetHuman:您是否接触到Microsoft - Tech Support,如果可以,怎么做?
GetHuman:这些常见的Microsoft - Tech Support客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Sick of being abused 常见 Microsoft - Tech Support 问题的列表)
~Sick of being abused:“ Update Account Information”是我尝试使用to call的原因。
~Sick of being abused对Microsoft - Tech Support客户服务的评价
GetHuman:那么,您如何总结GetHuman的Microsoft - Tech Support客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Sick of being abused:I had an hour tech support for a windows updates issue last night. It was not resolved it so it was escalated to tiers * for the next day. Today a woman called from? India******* I told her that I had three very bad OS crashes with proxy so I wanted her to proceed carefully. She hanged up on me.*I bought premium support and I get gutter-snipe response. Well dome Microsoft! *Here is the email I just received from her:*From: Microsoft Technical Support *mailto:CS*TS.GNRL.WW.**.EN.SUT.TAG.TS.*ET.ADK.SG.PI@css.one.microsoft.com* *Sent: Tuesday, July **, **** **:** AM*To: *****@***.com*Subject: SRX**********ID - everytime she set her updates to never update, the next reboot it will come back to check for updates*Dear Arltte, Thanks for visiting Answer Desk.*Superb quality of support, this is a sick joke.*Can we PLEASE have US tech support people!!!
GetHuman:让我们量化一下您与Microsoft - Tech Support联系的经验。在1到5的范围内,如何轻松解决Microsoft - Tech Support问题?
~Sick of being abused:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Sick of being abused:在沟通方面,我会给他们五分之三的five。
GetHuman:Microsoft - Tech Support快速有效地解决问题的能力又如何呢?
~Sick of being abused:为此,我要说出五分之二的two。
GetHuman:最后-对其他Microsoft - Tech Support客户有何建议?
~Sick of being abused:在一天中的早些时候或深夜给他们打电话。不要忘记Microsoft - Tech Support可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Sick of being abused在November 16., 2017发生的Microsoft - Tech Support客户服务问题中得到了一些有用的反馈和措辞。