Microsoft - Tech Support: I just have a simple password issue on my lapto...
GetHuman用户~LividLauren来自November 27th, 2017的Microsoft - Tech Support条客户评论
~LividLauren案的背景
GetHuman:~LividLauren-您能告诉我们其他Microsoft - Tech Support个客户何时提起诉讼吗?
~LividLauren:Yes。在November 21st上是middle of the night。
GetHuman:您是否接触到Microsoft - Tech Support,如果可以,怎么做?
GetHuman:这些常见的Microsoft - Tech Support客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~LividLauren 常见 Microsoft - Tech Support 问题的列表)
~LividLauren:“ Refund or Suspicious Charges”是我尝试使用to call的原因。
~LividLauren对Microsoft - Tech Support客户服务的评价
GetHuman:那么,您如何总结GetHuman的Microsoft - Tech Support客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~LividLauren:I just have a simple password issue on my laptop, I get told by a representative the the problem is my version of Windows that I am currently using, and that I needed to pay a total of ***.** plus tax to get my password issue resolved, not once did she show a little bit of empathy, I then asked if there were any other options considering it a simple password issue and that paying over a $*** dollars was a little ridiculous, without even taking a breath or attempting to troubleshoot she told me that it was my only option, I then asked for a supervisor due to the poor customer service I was experience, needless to say after waiting ** mins. for a supervisor I was hung up on.. WORST CUSTOMER SERVICE EVER!
GetHuman:让我们量化一下您与Microsoft - Tech Support联系的经验。在1到5的范围内,如何轻松解决Microsoft - Tech Support问题?
~LividLauren:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~LividLauren:在沟通方面,我会给他们五分之三的four。
GetHuman:Microsoft - Tech Support快速有效地解决问题的能力又如何呢?
~LividLauren:为此,我要说出五分之二的five。
GetHuman:最后-对其他Microsoft - Tech Support客户有何建议?
~LividLauren:在一天中的早些时候或深夜给他们打电话。不要忘记Microsoft - Tech Support可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~LividLauren在November 21st, 2017发生的Microsoft - Tech Support客户服务问题中得到了一些有用的反馈和措辞。