Metlife - Home Loans: OMG! The phone staff are always so rude and I n...
GetHuman用户~shocked and appalled来自November 11, 2017的Metlife - Home Loans条客户评论
~shocked and appalled案的背景
GetHuman:~shocked and appalled-您能告诉我们其他Metlife - Home Loans个客户何时提起诉讼吗?
~shocked and appalled:Sure。在November 6上是afternoon。
GetHuman:您是否接触到Metlife - Home Loans,如果可以,怎么做?
GetHuman:这些常见的Metlife - Home Loans客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~shocked and appalled 常见 Metlife - Home Loans 问题的列表)
~shocked and appalled:“ None of those really matches why I wanted to call Metlife - Home Loans that day.”是我尝试使用to call的原因。
~shocked and appalled对Metlife - Home Loans客户服务的评价
GetHuman:那么,您如何总结GetHuman的Metlife - Home Loans客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~shocked and appalled:OMG! The phone staff are always so rude and I never have any negative issues like late payments. Most recently, I just wanted to ensure loan correspondence was sent to the right place due to address change and the cs rep, Tammy, had an attitude from the start as if she was annoyed for having to answer the phone. I asked to speak to a manager so she put me "on hold" which subsequently ended the phone call entirely because all I heard was a dial tone afterwards. I'm so shocked! Can people just do that w*o repercussions?
GetHuman:让我们量化一下您与Metlife - Home Loans联系的经验。在1到5的范围内,如何轻松解决Metlife - Home Loans问题?
~shocked and appalled:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~shocked and appalled:在沟通方面,我会给他们五分之三的five。
GetHuman:Metlife - Home Loans快速有效地解决问题的能力又如何呢?
~shocked and appalled:为此,我要说出五分之二的five。
GetHuman:最后-对其他Metlife - Home Loans客户有何建议?
~shocked and appalled:在一天中的早些时候或深夜给他们打电话。不要忘记Metlife - Home Loans可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~shocked and appalled在November 6, 2017发生的Metlife - Home Loans客户服务问题中得到了一些有用的反馈和措辞。