Megabus: Wish I could give it negative * stars. Booked...
GetHuman用户~tahoedee来自November 22, 2017的Megabus条客户评论
~tahoedee案的背景
GetHuman：~tahoedee-您能告诉我们其他Megabus个客户何时提起诉讼吗？
~tahoedee：Yes。在November 13上是middle of the night。
GetHuman：您是否接触到Megabus，如果可以，怎么做？
GetHuman：这些常见的Megabus客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~tahoedee 常见 Megabus 问题的列表）
~tahoedee：“ Cancel booking”是我尝试使用to call的原因。
~tahoedee对Megabus客户服务的评价
GetHuman：那么，您如何总结GetHuman的Megabus客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~tahoedee：Wish I could give it negative * stars. Booked a roundtrip from Reno to Sacramento a month ago. Two weeks ago I got an email stating my trip to Sac had been cancelled, but if I clicked on a link I could reschedule at no cost, which I did. Schedule had only CHANGED - by ** minutes. Not sure why "cancelled"?? Today I get email saying trip from Sac to Reno is "cancelled" and to follow links. No links provided. Took over an hour to find a phone * to call, finally reached very rude customer service who said the refund had been processed (and would take ** days to get to me) and I would HAVE TO just re-book - so nooooo, I don't HAVE to do anything - cancel the whole trip. Again, the trip wasn't cancelled, just the TIME changed by ** minutes!! They refused to cancel the other leg, and won't refund me for the booking fee. They also REFUSED to allow me to speak with a Supervisor! This is THEIR fault, and it is costing me?? I think not. Do not use these crooks!!!!! I have disputed th
GetHuman：让我们量化一下您与Megabus联系的经验。在1到5的范围内，如何轻松解决Megabus问题？
~tahoedee：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~tahoedee：在沟通方面，我会给他们五分之三的one。
GetHuman：Megabus快速有效地解决问题的能力又如何呢？
~tahoedee：为此，我要说出五分之二的two。
GetHuman：最后-对其他Megabus客户有何建议？
~tahoedee：在一天中的早些时候或深夜给他们打电话。不要忘记Megabus可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~tahoedee在November 13, 2017发生的Megabus客户服务问题中得到了一些有用的反馈和措辞。