McAfee: I could barely understand the person, and she w...

GetHuman用户~lwolfe来自November 22nd, 2017的McAfee条客户评论

~lwolfe案的背景

GetHuman:~lwolfe-您能告诉我们其他McAfee个客户何时提起诉讼吗?
~lwolfe:Yup。在November 15th上是late at night。
GetHuman:您是否接触到McAfee,如果可以,怎么做?
~lwolfe:我使用了我在GetHuman McAfee客户电话号码页面上找到的866-622-3911号码:McAfee客户服务电话号码
GetHuman:这些常见的McAfee客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~lwolfe 常见 McAfee 问题的列表)
~lwolfe:“ Track order”是我尝试使用to call的原因。

~lwolfe对McAfee客户服务的评价

GetHuman:那么,您如何总结GetHuman的McAfee客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~lwolfe:I could barely understand the person, and she was having me repeat everything I had to say several times. This was actually my second call in two weeks. I was told ten days ago, eight business days, that I would receive my refund within * to * business days. I also received a confirmation email stating the same, along with a confirmation number. I have called my bank, USAA, three times, and they have yet to receive anything. I explained this to the person today, and she wanted me to call my bank. So she basically did not listen to anything I just told her. Never again.
GetHuman:让我们量化一下您与McAfee联系的经验。在1到5的范围内,如何轻松解决McAfee问题?
~lwolfe:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~lwolfe:在沟通方面,我会给他们五分之三的two。
GetHuman:McAfee快速有效地解决问题的能力又如何呢?
~lwolfe:为此,我要说出五分之二的one。
GetHuman:最后-对其他McAfee客户有何建议?
~lwolfe:在一天中的早些时候或深夜给他们打电话。不要忘记McAfee可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~lwolfe在November 15th, 2017发生的McAfee客户服务问题中得到了一些有用的反馈和措辞。

McAfee

3.09 of 5 stars | 64条评论

~lwolfe的McAfee评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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