McAfee: My first online experience, I could not underst...

GetHuman用户~gfvnra4life来自novembre 23º, 2017的McAfee条客户评论

~gfvnra4life案的背景

GetHuman:~gfvnra4life-您能告诉我们其他McAfee个客户何时提起诉讼吗?
~gfvnra4life:Yup。在novembre 18º上是middle of the night。
GetHuman:您是否接触到McAfee,如果可以,怎么做?
~gfvnra4life:我使用了我在GetHuman McAfee客户电话号码页面上找到的866-622-3911号码:McAfee客户服务电话号码
GetHuman:这些常见的McAfee客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~gfvnra4life 常见 McAfee 问题的列表)
~gfvnra4life:“ Overcharge/Strange charge”是我尝试使用to call的原因。

~gfvnra4life对McAfee客户服务的评价

GetHuman:那么,您如何总结GetHuman的McAfee客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~gfvnra4life:My first online experience, I could not understand anything the rep was saying, must have been from another country. My question was simple, what product was the best for my needs, I think he was asking for my phone number and email, so I just told him that I would contact some friends using the products and read more online. I spoke to Robert I think ??. I have used Norton for years, but now you have to buy each product that you want instead of one package as you have, to cover everything. I used your ** day trial first and was completely satisfied with your product, it overoad Norton evertime and was minutes ahead of solving my problems evertime. So I will uninstall Norton after I make my purchase from you today *******, thanks for having a great product and good service with the exception of understanding the rep.
GetHuman:让我们量化一下您与McAfee联系的经验。在1到5的范围内,如何轻松解决McAfee问题?
~gfvnra4life:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~gfvnra4life:在沟通方面,我会给他们五分之三的five。
GetHuman:McAfee快速有效地解决问题的能力又如何呢?
~gfvnra4life:为此,我要说出五分之二的one。
GetHuman:最后-对其他McAfee客户有何建议?
~gfvnra4life:在一天中的早些时候或深夜给他们打电话。不要忘记McAfee可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~gfvnra4life在novembre 18º, 2017发生的McAfee客户服务问题中得到了一些有用的反馈和措辞。

McAfee

3.09 of 5 stars | 64条评论

~gfvnra4life的McAfee评论

寻求帮助的困难
5 5星
沟通质量
5 5星
及时和专业
1 5星
整体客户服务评分
4 5星

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