Match.com: I was told I couldn't get a refund. I asked to...

GetHuman用户~UNHAPPY来自November 25th, 2017的Match.com条客户评论

~UNHAPPY案的背景

GetHuman:~UNHAPPY-您能告诉我们其他Match.com个客户何时提起诉讼吗?
~UNHAPPY:Yes I can。在November 23rd上是morning。
GetHuman:您是否接触到Match.com,如果可以,怎么做?
~UNHAPPY:我使用了我在GetHuman Match.com客户电话号码页面上找到的800-926-2824号码:Match.com客户服务电话号码
GetHuman:这些常见的Match.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~UNHAPPY 常见 Match.com 问题的列表)
~UNHAPPY:“ Lower my bill”是我尝试使用to call的原因。

~UNHAPPY对Match.com客户服务的评价

GetHuman:那么,您如何总结GetHuman的Match.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~UNHAPPY:I was told I couldn't get a refund. I asked to speak with a supervisor and Linda, the lady who was "helping" me, told me it wouldn't do any good b*c they would tell me the same thing. I still opted to talk to one. Linda put me on hold, even came back on about three minutes later and said a supervisor was available and she was connecting me now. I waited ** minutes to talk to someone. I finally hung up. Called the corporate office and got much of the same customer service...receptionist was snotty and quick to get me off her line. I would not use this site or recommend anyone use it if they ever think they will need customer service anytime during their subscription.
GetHuman:让我们量化一下您与Match.com联系的经验。在1到5的范围内,如何轻松解决Match.com问题?
~UNHAPPY:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~UNHAPPY:在沟通方面,我会给他们五分之三的three。
GetHuman:Match.com快速有效地解决问题的能力又如何呢?
~UNHAPPY:为此,我要说出五分之二的four。
GetHuman:最后-对其他Match.com客户有何建议?
~UNHAPPY:在一天中的早些时候或深夜给他们打电话。不要忘记Match.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~UNHAPPY在November 23rd, 2017发生的Match.com客户服务问题中得到了一些有用的反馈和措辞。

Match.com

2.31 of 5 stars | 316条评论

~UNHAPPY的Match.com评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
4 5星
整体客户服务评分
3 5星

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