Match.com: Charges for an unauthorized renewal of six mont...
GetHuman用户GetHuman-410115来自November 27, 2017的Match.com条客户评论
GetHuman-410115案的背景
GetHuman：GetHuman-410115-您能告诉我们其他Match.com个客户何时提起诉讼吗？
GetHuman-410115：Yes I can。在November 19上是afternoon。
GetHuman：您是否接触到Match.com，如果可以，怎么做？
GetHuman：这些常见的Match.com客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-410115 常见 Match.com 问题的列表）
GetHuman-410115：“ Account access”是我尝试使用to call的原因。
GetHuman-410115对Match.com客户服务的评价
GetHuman：那么，您如何总结GetHuman的Match.com客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-410115：Charges for an unauthorized renewal of six months was added to my account by match.com. Charged to my credit card on file. I was unable to reach customer service or cancelle my credit card information on the account on the weekend when I noticed the charge. I called my bank and reported a fraudulant charge. When I spoke to the customer service agent she said that renewing without notification is what they do routinely.. its in the fine print agreement, and they were not available on the weekend. ( also the website was down) She refunded my money as I had not used their service for the last month. I changed my credit card to be safe.. as I was unable to take my number out of their site and did not want further problems.
GetHuman：让我们量化一下您与Match.com联系的经验。在1到5的范围内，如何轻松解决Match.com问题？
GetHuman-410115：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-410115：在沟通方面，我会给他们五分之三的five。
GetHuman：Match.com快速有效地解决问题的能力又如何呢？
GetHuman-410115：为此，我要说出五分之二的two。
GetHuman：最后-对其他Match.com客户有何建议？
GetHuman-410115：在一天中的早些时候或深夜给他们打电话。不要忘记Match.com可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-410115在November 19, 2017发生的Match.com客户服务问题中得到了一些有用的反馈和措辞。