MagicJack: After years of working the power adapter failed...

GetHuman用户~JHOG来自November 19th, 2017的MagicJack条客户评论

~JHOG案的背景

GetHuman:~JHOG-您能告诉我们其他MagicJack个客户何时提起诉讼吗?
~JHOG:Yup。在November 10th上是middle of the night。
GetHuman:您是否接触到MagicJack,如果可以,怎么做?
~JHOG:我使用了我在GetHuman MagicJack客户电话号码页面上找到的800-624-4252号码:MagicJack客户服务电话号码
GetHuman:这些常见的MagicJack客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~JHOG 常见 MagicJack 问题的列表)
~JHOG:“ Overcharge/Strange charge”是我尝试使用to call的原因。

~JHOG对MagicJack客户服务的评价

GetHuman:那么,您如何总结GetHuman的MagicJack客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~JHOG:After years of working the power adapter failed. I have deleted the trouble shooting part of the 'Live chat' and have pasted the remainder of the chat.*Denny: Is there anything else I may help you with today?*John: Why do I have to send the adapter before I get the replacement. I do not want to keep this plugged in to my ipad power. I will send it back in the box of the replacement.*Denny: But you need to return that faulty one back to us first so we can then check on that and to think for its improvement. Once we received it back, we will then send you a Free replacement AC power adapter and that will be on Rush Shipping *John: I will return the faulty one after I get a working replacement. this is notl good customer service!!!!*John: Let me speak to a supervisor*Denny: But you need to return that faulty one back to us first so we can then check on that and to think for its improvement. Once we received it back, we will then send you a Free replacement AC power adapter and that will
GetHuman:让我们量化一下您与MagicJack联系的经验。在1到5的范围内,如何轻松解决MagicJack问题?
~JHOG:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~JHOG:在沟通方面,我会给他们五分之三的four。
GetHuman:MagicJack快速有效地解决问题的能力又如何呢?
~JHOG:为此,我要说出五分之二的three。
GetHuman:最后-对其他MagicJack客户有何建议?
~JHOG:在一天中的早些时候或深夜给他们打电话。不要忘记MagicJack可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~JHOG在November 10th, 2017发生的MagicJack客户服务问题中得到了一些有用的反馈和措辞。

MagicJack

2.17 of 5 stars | 254条评论

~JHOG的MagicJack评论

寻求帮助的困难
1 5星
沟通质量
4 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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