MagicJack: The Worst Customer Service I have ever talk wit...

GetHuman用户~Harry来自November 22nd, 2017的MagicJack条客户评论

~Harry案的背景

GetHuman:~Harry-您能告诉我们其他MagicJack个客户何时提起诉讼吗?
~Harry:Yes。在November 13th上是afternoon。
GetHuman:您是否接触到MagicJack,如果可以,怎么做?
~Harry:我使用了我在GetHuman MagicJack客户电话号码页面上找到的800-624-4252号码:MagicJack客户服务电话号码
GetHuman:这些常见的MagicJack客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Harry 常见 MagicJack 问题的列表)
~Harry:“ Returns”是我尝试使用to call的原因。

~Harry对MagicJack客户服务的评价

GetHuman:那么,您如何总结GetHuman的MagicJack客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Harry:The Worst Customer Service I have ever talk with or witnessed! The Supervisor(Mae)hung up on me after just telling her not to assume I was done. **I copied and pasted the transcript between us as proof into MS Word* as the usual printer associated with this chat and most others has never worked for me. The Magic Jack representative kept telling me that I had agreed to pay a $*.** charge for a custom number when I purchased with a * yr Platinum Plus Plan. My emailed receipts states such on it!!!!! The CS mgr (Mae) kept lying to me as well as attempted to avoid as well as refused to answer several questions I requested answers to regarding the co's legal registered agent was, where are they incorporated (City and State). The company has no way (they are not allowed) to E-mail or Fax a receipt to the company. Mae refused to listen to my complaint and lost a potential sale of ** - *** of their products over the next year for sales representatives (so I could control ownership of these numb
GetHuman:让我们量化一下您与MagicJack联系的经验。在1到5的范围内,如何轻松解决MagicJack问题?
~Harry:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Harry:在沟通方面,我会给他们五分之三的one。
GetHuman:MagicJack快速有效地解决问题的能力又如何呢?
~Harry:为此,我要说出五分之二的three。
GetHuman:最后-对其他MagicJack客户有何建议?
~Harry:在一天中的早些时候或深夜给他们打电话。不要忘记MagicJack可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Harry在November 13th, 2017发生的MagicJack客户服务问题中得到了一些有用的反馈和措辞。

MagicJack

2.17 of 5 stars | 254条评论

~Harry的MagicJack评论

寻求帮助的困难
3 5星
沟通质量
1 5星
及时和专业
3 5星
整体客户服务评分
2 5星

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