Upgraded to the latest map for Magellan **** GP...
GetHuman用户~Dave来自October 27th, 2017的Magellan条客户评论
~Dave案的背景
GetHuman：~Dave-您能告诉我们其他Magellan个客户何时提起诉讼吗？
~Dave：Sure。在October 22nd上是morning。
GetHuman：您是否接触到Magellan，如果可以，怎么做？
GetHuman：这些常见的Magellan客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Dave 常见 Magellan 问题的列表）
~Dave：“ Returns”是我尝试使用to contact的原因。
~Dave对Magellan客户服务的评价
GetHuman：那么，您如何总结GetHuman的Magellan客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Dave：Upgraded to the latest map for Magellan **** GPS. Prior to purchasing the upgrade I called Magellan and was assured over the phone that my home address, as well as several road changes completed * yrs ago were on the map. I did not trust the rep on the phone, so I sent an e-mail to Magellan to confirm the same. I have it in writing in an e-mail that my home address and road changes were in fact on the upgrade. Spent $** to get the upgrade and after installing found out that Magellan lied. I spent the next month pushing them hard for a refund. They finally agreed, but I had to send in my unit for them to remove the upgraded map and put the original map that came with the unit. Before sending it to them, I had enough sense to ask if I would get my unit back. They said that they could send me a refurbished unit at their option. Therefore, I did not send my brand new unit back to them and risk getting a refurb unit. Magellan is an unprofessional and unscrupulous company. They ha
GetHuman：让我们量化一下您与Magellan联系的经验。在1到5的范围内，如何轻松解决Magellan问题？
~Dave：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Dave：在沟通方面，我会给他们五分之三的two。
GetHuman：Magellan快速有效地解决问题的能力又如何呢？
~Dave：为此，我要说出五分之二的one。
GetHuman：最后-对其他Magellan客户有何建议？
~Dave：尽早或晚些时候与他们打交道。不要忘记Magellan可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Dave在October 22nd, 2017发生的Magellan客户服务问题中得到了一些有用的反馈和措辞。