Macy's (box store Altomonte Mall FL) identified...

GetHuman用户~Ikiwi99来自नवंबर १३, २०१७的Macy's条客户评论

~Ikiwi99案的背景

GetHuman:~Ikiwi99-您能告诉我们其他Macy's个客户何时提起诉讼吗?
~Ikiwi99:Yes I can。在नवंबर १२上是middle of the night。
GetHuman:您是否接触到Macy's,如果可以,怎么做?
~Ikiwi99:我使用了我在GetHuman Macy's客户电话号码页面上找到的800-289-6229号码:Macy's客户服务电话号码
GetHuman:这些常见的Macy's客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Ikiwi99 常见 Macy's 问题的列表)
~Ikiwi99:“ Refund order”是我尝试使用to call的原因。

~Ikiwi99对Macy's客户服务的评价

GetHuman:那么,您如何总结GetHuman的Macy's客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Ikiwi99:Macy's (box store Altomonte Mall FL) identified one delivery date, when the order was not received, contacted this number. They could not help. They stated that the store was incorrect in its assessment. I asked why I paid for premium shipping. After more discussion about how wrong the store was, I asked if they represented Macy's regardless, she said yes they did, and I stated that blaming a store for a practice that is a Macy's process makes this line of discussion a non issue. While it is just one thing that was ordered it was for my daughter to attend an orientation on Tuesday. If they were not going to provide as stated, they should not have taken my money. I am very disappointed in Macy's and their customer service.
GetHuman:让我们量化一下您与Macy's联系的经验。在1到5的范围内,如何轻松解决Macy's问题?
~Ikiwi99:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Ikiwi99:在沟通方面,我会给他们五分之三的one。
GetHuman:Macy's快速有效地解决问题的能力又如何呢?
~Ikiwi99:为此,我要说出五分之二的one。
GetHuman:最后-对其他Macy's客户有何建议?
~Ikiwi99:在一天中的早些时候或深夜给他们打电话。不要忘记Macy's可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Ikiwi99在नवंबर १२, २०१७发生的Macy's客户服务问题中得到了一些有用的反馈和措辞。

Macy's

2.16 of 5 stars | 261条评论

~Ikiwi99的Macy's评论

寻求帮助的困难
4 5星
沟通质量
1 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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