Macy's: I am only using Social networking because i hav...

GetHuman用户~Donna来自November 13th, 2017的Macy's条客户评论

~Donna案的背景

GetHuman:~Donna-您能告诉我们其他Macy's个客户何时提起诉讼吗?
~Donna:Yes。在November 9th上是afternoon。
GetHuman:您是否接触到Macy's,如果可以,怎么做?
~Donna:我使用了我在GetHuman Macy's客户电话号码页面上找到的800-289-6229号码:Macy's客户服务电话号码
GetHuman:这些常见的Macy's客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Donna 常见 Macy's 问题的列表)
~Donna:“ Returns”是我尝试使用to call的原因。

~Donna对Macy's客户服务的评价

GetHuman:那么,您如何总结GetHuman的Macy's客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Donna:I am only using Social networking because i have tried to contact several times to actually contact the upper level management at Macys and was finally told that it was impossible. There is no way to reach them... all letters, emails, calls ect...go thru the Customer Service department. * So I am copying a letter that I wrote to the executive offices at Macys. If anyone has comments to ad, please do as I think that the executives at Macys need to here the customers that they are trying to have a closer relationship with. *Here is the cut and paste and unfortunately, I have to omit my personal information Hello**I am a loyal customer in Colorado and now New Mexico and have never in ** years had one bad word to say about Macy's or any of my experiences with Macy's in the store or on the phone. On the contrary, all I had to say was "Kudos" I can't count the amount of people that I have raved to about the service, deals and friendly people at Macys. Unfortunatly, this letter is abo
GetHuman:让我们量化一下您与Macy's联系的经验。在1到5的范围内,如何轻松解决Macy's问题?
~Donna:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Donna:在沟通方面,我会给他们五分之三的three。
GetHuman:Macy's快速有效地解决问题的能力又如何呢?
~Donna:为此,我要说出五分之二的four。
GetHuman:最后-对其他Macy's客户有何建议?
~Donna:在一天中的早些时候或深夜给他们打电话。不要忘记Macy's可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Donna在November 9th, 2017发生的Macy's客户服务问题中得到了一些有用的反馈和措辞。

Macy's

2.16 of 5 stars | 261条评论

~Donna的Macy's评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
4 5星
整体客户服务评分
3 5星

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