Macy's: placed an order of many items* received an emai...
GetHuman用户~Carly来自November 19th, 2017的Macy's条客户评论
~Carly案的背景
GetHuman:~Carly-您能告诉我们其他Macy's个客户何时提起诉讼吗?
~Carly:Yes。在November 11th上是evening。
GetHuman:您是否接触到Macy's,如果可以,怎么做?
GetHuman:这些常见的Macy's客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Carly 常见 Macy's 问题的列表)
~Carly:“ Make a purchase”是我尝试使用to call的原因。
~Carly对Macy's客户服务的评价
GetHuman:那么,您如何总结GetHuman的Macy's客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Carly:placed an order of many items* received an email from macys saying that my order was cancelled because one or more of the items no longer avalable. I checked macys website again and all of the items im my order were still instock*available. Chatted to Carrie, asked her to advise which items not available, she didn't answer my question and kept on saying "waiting to purchase" and advised me that I can try place the order again but no guarantee that order won't be cancelled again. very poor service.
GetHuman:让我们量化一下您与Macy's联系的经验。在1到5的范围内,如何轻松解决Macy's问题?
~Carly:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Carly:在沟通方面,我会给他们五分之三的three。
GetHuman:Macy's快速有效地解决问题的能力又如何呢?
~Carly:为此,我要说出五分之二的two。
GetHuman:最后-对其他Macy's客户有何建议?
~Carly:在一天中的早些时候或深夜给他们打电话。不要忘记Macy's可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Carly在November 11th, 2017发生的Macy's客户服务问题中得到了一些有用的反馈和措辞。