LeapFrog: This is overseas customer service at it's stand...

GetHuman用户~grandma来自November 17, 2017的LeapFrog条客户评论

~grandma案的背景

GetHuman:~grandma-您能告诉我们其他LeapFrog个客户何时提起诉讼吗?
~grandma:Sure。在November 13上是morning。
GetHuman:您是否接触到LeapFrog,如果可以,怎么做?
~grandma:我使用了我在GetHuman LeapFrog客户电话号码页面上找到的800-701-5327号码:LeapFrog客户服务电话号码
GetHuman:这些常见的LeapFrog客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~grandma 常见 LeapFrog 问题的列表)
~grandma:“ Cancel order”是我尝试使用to call的原因。

~grandma对LeapFrog客户服务的评价

GetHuman:那么,您如何总结GetHuman的LeapFrog客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~grandma:This is overseas customer service at it's standard. I paid for several items, never received them and all they could tell me was they were delivered on the **th. I was then told I had to contact USPS or UPS to track them and get back with customer service. Are you kidding me, I work for a living. I don't know why they did not send it signature required. It's been ** days, I have no gifts and they are paid for! Finally had to get my cc company involved. They said they will send out my package one more time, however if I don't get it they will charge me for the shipping for both packages and refund the difference. This is not the service of a large reliable educational company. Are you kidding me - shipping? Send it out signature required in the first place - it's not my problem someone delivered it wrong, but they made it mine! Still waiting.
GetHuman:让我们量化一下您与LeapFrog联系的经验。在1到5的范围内,如何轻松解决LeapFrog问题?
~grandma:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~grandma:在沟通方面,我会给他们五分之三的three。
GetHuman:LeapFrog快速有效地解决问题的能力又如何呢?
~grandma:为此,我要说出五分之二的one。
GetHuman:最后-对其他LeapFrog客户有何建议?
~grandma:在一天中的早些时候或深夜给他们打电话。不要忘记LeapFrog可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~grandma在November 13, 2017发生的LeapFrog客户服务问题中得到了一些有用的反馈和措辞。

LeapFrog

1.00 of 5 stars | 6条评论

~grandma的LeapFrog评论

寻求帮助的困难
1 5星
沟通质量
3 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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