The actual service I received from LabCorp was...

GetHuman用户~Heather来自November 20th, 2017的LabCorp条客户评论

~Heather案的背景

GetHuman:~Heather-您能告诉我们其他LabCorp个客户何时提起诉讼吗?
~Heather:Sure。在November 10th上是afternoon。
GetHuman:您是否接触到LabCorp,如果可以,怎么做?
~Heather:我使用了我在GetHuman LabCorp客户电话号码页面上找到的888-522-2677号码:LabCorp客户服务电话号码
GetHuman:这些常见的LabCorp客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Heather 常见 LabCorp 问题的列表)
~Heather:“ I need to dispute my results”是我尝试使用to call的原因。

~Heather对LabCorp客户服务的评价

GetHuman:那么,您如何总结GetHuman的LabCorp客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Heather:The actual service I received from LabCorp was fine. The billing services however was absolutely horrible. The representative that I spoke with was a complete ***** to me. I was trying to get things straightened out with my insurance company so that LabCorp could get paid* however, she had an attitude the moment she picked up the phone and it did not change throughout the entire phone call. I have had to deal with a lot of billing situations due to my insurances lack of communication and this was by far the worst I have EVER dealt with. And, it was not just on this call. I have called at least ** times in the past year and each time have been met with hostile employees from LabCorp. I have not had any other problems with other labs (Ntd Labs, for example) or any other medical facilities other than LabCorp. I will definitely try to discuss with my ordering physician to determine if I can be assisted by another lab in the future.
GetHuman:让我们量化一下您与LabCorp联系的经验。在1到5的范围内,如何轻松解决LabCorp问题?
~Heather:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Heather:在沟通方面,我会给他们五分之三的three。
GetHuman:LabCorp快速有效地解决问题的能力又如何呢?
~Heather:为此,我要说出五分之二的four。
GetHuman:最后-对其他LabCorp客户有何建议?
~Heather:在一天中的早些时候或深夜给他们打电话。不要忘记LabCorp可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Heather在November 10th, 2017发生的LabCorp客户服务问题中得到了一些有用的反馈和措辞。

LabCorp

3.20 of 5 stars | 200条评论

~Heather的LabCorp评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
4 5星
整体客户服务评分
3 5星

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