LATAM Airlines: LAN made horrible changes on my already purchas...
GetHuman用户~ART来自November 25, 2017的LATAM Airlines条客户评论
~ART案的背景
GetHuman：~ART-您能告诉我们其他LATAM Airlines个客户何时提起诉讼吗？
~ART：Sure。在November 22上是late at night。
GetHuman：您是否接触到LATAM Airlines，如果可以，怎么做？
GetHuman：这些常见的LATAM Airlines客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~ART 常见 LATAM Airlines 问题的列表）
~ART：“ Baggage problem”是我尝试使用to call的原因。
~ART对LATAM Airlines客户服务的评价
GetHuman：那么，您如何总结GetHuman的LATAM Airlines客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~ART：LAN made horrible changes on my already purchased tickets, and they never informed me. I found by chance before my departure that my last connecting flight departures two hours before my arrival to the airport (!!!)*They say that they cannot do the most logic operations, including connect my call to speak with a supervisor. It looks like they have a policy to give the lesser possible customer service.*I waited ** minutes the first time that I called, and my second call was never answered* I hanged up after waiting for ** minutes.*The final line is that there's no intention to solve the problem at all. Their behavior is borderline criminal.
GetHuman：让我们量化一下您与LATAM Airlines联系的经验。在1到5的范围内，如何轻松解决LATAM Airlines问题？
~ART：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~ART：在沟通方面，我会给他们五分之三的one。
GetHuman：LATAM Airlines快速有效地解决问题的能力又如何呢？
~ART：为此，我要说出五分之二的two。
GetHuman：最后-对其他LATAM Airlines客户有何建议？
~ART：在一天中的早些时候或深夜给他们打电话。不要忘记LATAM Airlines可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~ART在November 22, 2017发生的LATAM Airlines客户服务问题中得到了一些有用的反馈和措辞。