Kohler: The person I spoke to me did not seem complete...

GetHuman用户~Lulumama来自novembre 20, 2017的Kohler条客户评论

~Lulumama案的背景

GetHuman:~Lulumama-您能告诉我们其他Kohler个客户何时提起诉讼吗?
~Lulumama:Yup。在novembre 17上是evening。
GetHuman:您是否接触到Kohler,如果可以,怎么做?
~Lulumama:我使用了我在GetHuman Kohler客户电话号码页面上找到的800-456-4537号码:Kohler客户服务电话号码
GetHuman:这些常见的Kohler客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Lulumama 常见 Kohler 问题的列表)
~Lulumama:“ Technical support”是我尝试使用to call的原因。

~Lulumama对Kohler客户服务的评价

GetHuman:那么,您如何总结GetHuman的Kohler客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Lulumama:The person I spoke to me did not seem completely engaged with me. Perhaps she was texting or talking to someone else at the same time. Supposedly, Kohler stands behind their products* however, before she even asked me how old the product was, she indicated that it would not be covered under warranty. I was not and am not impressed. I probably will not ever purchase Kohler products again. I purchased Kohler because of their "replacement guarantee," which, apparently, does not exist. It's very nice stuff, though. I got my question answered, but it was very difficult, and I did not like the answer.
GetHuman:让我们量化一下您与Kohler联系的经验。在1到5的范围内,如何轻松解决Kohler问题?
~Lulumama:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Lulumama:在沟通方面,我会给他们五分之三的five。
GetHuman:Kohler快速有效地解决问题的能力又如何呢?
~Lulumama:为此,我要说出五分之二的three。
GetHuman:最后-对其他Kohler客户有何建议?
~Lulumama:在一天中的早些时候或深夜给他们打电话。不要忘记Kohler可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Lulumama在novembre 17, 2017发生的Kohler客户服务问题中得到了一些有用的反馈和措辞。

Kohler

3.33 of 5 stars | 55条评论

~Lulumama的Kohler评论

寻求帮助的困难
5 5星
沟通质量
5 5星
及时和专业
3 5星
整体客户服务评分
4 5星

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