Kiwi.com: asked for a refund for a ticket and then it was...
GetHuman用户GetHuman-minksdk来自December 8th, 2017的Kiwi.com条客户评论
GetHuman-minksdk案的背景
GetHuman：GetHuman-minksdk-您能告诉我们其他Kiwi.com个客户何时提起诉讼吗？
GetHuman-minksdk：Yeah。在December 4th上是afternoon。
GetHuman：您是否接触到Kiwi.com，如果可以，怎么做？
GetHuman-minksdk：我使用在GetHuman Kiwi.com客户服务联系信息页面上找到的live chat：联系Kiwi.com客户服务 GetHuman：这些常见的Kiwi.com客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-minksdk 常见 Kiwi.com 问题的列表）
GetHuman-minksdk：“ Refund a Charge”是我尝试使用to contact的原因。
GetHuman-minksdk对Kiwi.com客户服务的评价
GetHuman：那么，您如何总结GetHuman的Kiwi.com客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-minksdk：asked for a refund for a ticket and then it wasn't refunded
GetHuman：您能从12/04/17发生的事情中告诉我们其他人吗？
GetHuman-minksdk：I tried to buy a ticket and then your company waited until only hours before my flight to tell me that the flight was NOT successfully booked and that I could, CONVENIENTLY, purchase one that was available for more money....WAY more money. I couldn't afford this and the dates didn't work so I asked for a refund, which you said would take ** days! Totally unacceptable. I was unable to book another flight because of this. And on top of all of this, you not only didn't refund me, but your company charged more than on the invoice.
GetHuman：让我们量化一下您与Kiwi.com联系的经验。在1到5的范围内，如何轻松解决Kiwi.com问题？
GetHuman-minksdk：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-minksdk：在沟通方面，我会给他们五分之三的five。
GetHuman：Kiwi.com快速有效地解决问题的能力又如何呢？
GetHuman-minksdk：为此，我要说出五分之二的three。
GetHuman：最后-对其他Kiwi.com客户有何建议？
GetHuman-minksdk：尽早或晚些时候与他们打交道。不要忘记Kiwi.com可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-minksdk在December 4th, 2017发生的Kiwi.com客户服务问题中得到了一些有用的反馈和措辞。