I found a car rental at Kayak.com. I filled out...

GetHuman用户~Limom3来自November 9th, 2017的Kayak条客户评论

~Limom3案的背景

GetHuman:~Limom3-您能告诉我们其他Kayak个客户何时提起诉讼吗?
~Limom3:Yeah。在October 30th上是evening。
GetHuman:您是否接触到Kayak,如果可以,怎么做?
~Limom3:我使用了我在GetHuman Kayak客户电话号码页面上找到的855-529-2501号码:Kayak客户服务电话号码
GetHuman:这些常见的Kayak客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Limom3 常见 Kayak 问题的列表)
~Limom3:“ Find Itinerary”是我尝试使用to call的原因。

~Limom3对Kayak客户服务的评价

GetHuman:那么,您如何总结GetHuman的Kayak客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Limom3:I found a car rental at Kayak.com. I filled out dates, pick up and return city, times, etc. when I clicked to buy the car was much smaller and a different class than the one listed. Instead of a car that got ** mpg and held * adults and * large bags it showed an economy car that held much less. I did a search for customer service phone numbers and finally got a human in The Philipines. She looked at her site, could not understand that I was looking at the Kayak site, and could not understand how to look at the same site. She told me that it was correct that if I wanted the advertised car it would cost much more than the advertised price and if I wanted to pay the advertised price they had a much smaller car for me. She told me that there was no supervisor, manager or other person I could speak with and she did not have to give a last name. I asked if they had a phone number that would reach someone in the United States and she said this was the on,y customer service number. It is illeg
GetHuman:让我们量化一下您与Kayak联系的经验。在1到5的范围内,如何轻松解决Kayak问题?
~Limom3:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Limom3:在沟通方面,我会给他们五分之三的four。
GetHuman:Kayak快速有效地解决问题的能力又如何呢?
~Limom3:为此,我要说出五分之二的three。
GetHuman:最后-对其他Kayak客户有何建议?
~Limom3:在一天中的早些时候或深夜给他们打电话。不要忘记Kayak可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Limom3在October 30th, 2017发生的Kayak客户服务问题中得到了一些有用的反馈和措辞。

Kayak

1.70 of 5 stars | 61条评论

~Limom3的Kayak评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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